LEAN SIX SIGMA BLACK BELT - Juran Belt Workshop December...LEAN SIX SIGMA BLACK BELT OPEN ONLINE WORKSHOP Juran is authorized by the International Association for Continuing Education
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LEAN SIX SIGMABLACK BELT OPEN ONLINE WORKSHOP
Juran is authorized by the International Association for Continuing Education and Training (IACET), to o�er IACET CEUs for this
program under the ANSI/IACET 1-2013 Standard.
Cost of Training:$1,750
Cost of Certification:$2,000 (certification)*
Registration deadline is December 13, 2017 schedule is subject to change.
Prerequisites:▪ Participants should be managerial
level or technical specialists andusually assigned full-timeresponsibility to implement LeanSix Sigma, multi-functionalimprovement projects within abusiness unit.
▪ Minitab® should be installed andoperational before workshopbegins.
Certification Requirements:*1. Complete all online modules and
attend all live webinar sessionswith active participation (seetraining agenda).
2. A passing score on the Black BeltExam.
3. Satisfactory presentation and oralreview of a successful andapproved Black Belt project by aJuran Master Black Belt Certifier.
*Certification is optional and entails additional feesassociated with the project review. A Juran professionalwill review the manager-approved project prior to yourfirst session.
RESERVE YOUR SEAT
December 14, 2017 – April 12, 2018
▪ 20 online, self-paced learning hours▪ One 30-minute introductory live webinar▪ Eight 60-minute live webinars(28.5 hours total)
OverviewBeing indispensable in today’s competitive workplace only happens when you continually enhance your skills. Students will learn Lean techniques and principles, as well as the Six Sigma DMAIC methodology that, when properly applied, can dramatically improve an organization’s overall e�ciency and e�ectiveness. Lean Six Sigma Black Belt candidates will participate in an online interactive training program with live webinar sessions.
Juran’s blend of online learning and live webinar training contains self-paced instructional modules, as well as reading assignments designed to reinforce what has been learned in the module.
Workshop Objectives1. Preparing to lead multiple complex Lean Six Sigma
DMAIC projects.2. Mastering the Lean and DMAIC methods for
improvement.3. Mastering both graphical and statistical tools that
enable the Lean and DMAIC methods.4. Obtaining in-depth understanding of the Lean Six
Sigma philosophy, theory, strategy, tactics, andquality management tools.
5. Applying methods and tools to real quality andperformance problems.
6. Applying skills to lead, facilitate, and manageteamwork.
7. Learning leadership roles to support executivemanagement in the deployment of Lean Six Sigmainitiatives and selection and chartering of the mostsignificant projects.
Workshop Materials:1. eLearning online modules2. Access to templates and tools3. Informational live webinars with a certified Juran
Instructor4. Access to a Juran live instructor during training
LEAN SIX SIGMABLACK BELT PROJECT COACHING(If certification option is selected)
The success or failure of all improvement projects is largely based on the e�ectiveness or shortcomings of their project management. We consider e�ective and robust project management to be absolutely critical to the success of an improvement project.
While training is essential for obtaining the knowledge around Lean Six Sigma, coaching makes sure that the learning is applied in the correct way throughout your project. We believe that project coaching highly increases the probability of getting a project completed and in a timely manner.
Typical problems our coaches help combat after training:
▪ Project Selection - Individuals have a hard time scoping their project and determining what impact it can have on their organization.
▪ Disengagement - Individuals lose steam on their project due to getting “stuck” and need help pushing their project forward.
▪ Tool Selection - There are various tools used in the DMAIC process, and individuals typically have a di�cult time selecting which one to use and when.
▪ Accountability - Coaches provide a summary after each session with concerns, next steps, and achievements to keep the project on track, and to setup success for the next session.
Juran recommends eight hours of coaching per project. More hours are available for purchase if needed.
RESERVE YOUR SEAT
Agenda20 online, self-paced learning hours, one 30-minute introductory live webinar, eight 60-minute live webinars (28.5 hours total)
Time Topic Instructor
December 14, 201730 min., 2:00 pm ET
To be completed by:January 4, 201830 min. self-paced
To be completed by:January 4, 201830 min. self-paced
To be completed by:January 4, 201845 min. self-paced
To be completed by:January 4, 201830 min. self-paced
Live Webinar: Introduction
The Need for Change (Intro) Create a culture to improve quality and excellence. Apply the Lean Six Sigma DMAIC to solve real problems that link to your organization’s strategy. a. Business Challenges b. The Juran Trilogy c. Breakthrough d. Lean Six Sigma DMAIC Model e. Achieving Quality Project by Project
Thinking About QualityDescribe the two key dimensions of quality from a customer’s perspective. a. Two key dimensions of Quality b. External Customers c. Internal Customers d. The Triple Role
Improving Quality Define the methods of Lean and Six Sigma. Become familiar with Cost of Poor Quality (COPQ) and Eight Typical Process Wastes. Explain the Lean Concepts of Value vs. Non-Value as seen by the customer. a. Define Lean and Six Sigma b. Cost of Poor Quality c. Eight Typical Process Wastes d. Value Added vs. Non Value Added
Developing an Infrastructure Become familiar with the organizational roles and responsibilities for successful completion of projects. Understand why projects require management support to make them successful, and the need for a supportive system and infrastructure to assure projects are aligned with the business strategy. a. Performance Excellence Framework b. Key Roles c. Project Support from Management d. Project Alignment with Strategy
Michael Stamp
Cost of Training:$1,750
Cost of Certification:$2,000 (certification)*
Registration deadline is November 2, 2017 schedule is subject to change.
Prerequisites:▪ Participants should be managerial
level or technical specialists and usually assigned full-time responsibility to implement Lean Six Sigma, multi-functional improvement projects within a business unit.
▪ Minitab® should be installed and operational before workshop begins.
Certification Requirements:*1. Complete all online modules and
attend all live webinar sessions with active participation (see training agenda).
2. A passing score on the Black Belt Exam.
3. Satisfactory presentation and oral review of a successful and approved Black Belt project by a Juran Master Black Belt Certifier.
*Certification is optional and entails additional fees associated with the project review. A Juran professional will review the manager-approved project prior to your first session.
December 14, 2017 – April 12, 2018
▪ 20 online, self-paced learning hours▪ One 30-minute introductory live webinar▪ Eight 60-minute live webinars(28.5 hours total)
OverviewBeing indispensable in today’s competitive workplace only happens when you continually enhance your skills. Students will learn Lean techniques and principles, as well as the Six Sigma DMAIC methodology that, when properly applied, can dramatically improve an organization’s overall e�ciency and e�ectiveness. Lean Six Sigma Black Belt candidates will participate in an online interactive training program with live webinar sessions.
Juran’s blend of online learning and live webinar training contains self-paced instructional modules, as well as reading assignments designed to reinforce what has been learned in the module.
Workshop Objectives1. Preparing to lead multiple complex Lean Six Sigma
DMAIC projects.2. Mastering the Lean and DMAIC methods for
improvement.3. Mastering both graphical and statistical tools that
enable the Lean and DMAIC methods.4. Obtaining in-depth understanding of the Lean Six
Sigma philosophy, theory, strategy, tactics, and quality management tools.
5. Applying methods and tools to real quality and performance problems.
6. Applying skills to lead, facilitate, and manage teamwork.
7. Learning leadership roles to support executive management in the deployment of Lean Six Sigma initiatives and selection and chartering of the most significant projects.
Workshop Materials:1. eLearning online modules 2. Access to templates and tools 3. Informational live webinars with a certified Juran
Instructor4. Access to a Juran live instructor during training
Agenda Continued 20 online, self-paced learning hours, one 30-minute introductory live webinar, eight 60-minute live webinars (28.5 hours total)
Time Topic Instructor
To be completed by:January 4, 201845 min. self-paced
To be completed by:January 4, 201860 min. self-paced
January 4, 201860 min., 2:00 pm ET
To be completed by:January 18, 201845 min. self-paced
To be completed by:January 18, 201830 min. self-paced
Identify and Select Projects Understand the methodology for selecting projects. Identify “must” criteria for selecting projects. a. Identifying and Selecting Projects b. Obtain Data c. Evaluate Potential Projects d. Create a Project Charter e. Determine Team
Project Selection Use a project selection matrix to prioritize projects. Create a project charter. a. Methods for Selecting Projects b. Criteria for Selecting Projects c. Project Selection Matrix d. Project Charter e. Cost of Poor Quality
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Define the Project Y Define the “Y” of Y = f(X) in words, reflecting the “voice of the customer.” a. High-Level Process Mapping b. Develop a SIPOC c. Plan for VOC Data Collection d. Collect Voice of the Customer e. Translate VOC to CTQs
Define ContinuedDefine the “as-is” process at a high level. a. Stakeholder Analysis b. Critical to Quality Projects c. SIPOC
Michael Stamp
Identify and Select Projects Understand the methodology for selecting projects. Identify “must” criteria for selecting projects. a. Identifying and Selecting Projects b. Obtain Data c. Evaluate Potential Projects d. Create a Project Charter e. Determine Team
Project Selection Use a project selection matrix to prioritize projects. Create a project charter. a. Methods for Selecting Projects b. Criteria for Selecting Projects c. Project Selection Matrix d. Project Charter e. Cost of Poor Quality
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Define the Project Y Define the “Y” of Y = f(X) in words, reflecting the “voice of the customer.” a. High-Level Process Mapping b. Develop a SIPOC c. Plan for VOC Data Collection d. Collect Voice of the Customer e. Translate VOC to CTQs
Define ContinuedDefine the “as-is” process at a high level. a. Stakeholder Analysis b. Critical to Quality Projects c. SIPOC
Agenda Continued 20 online, self-paced learning hours, one 30-minute introductory live webinar, eight 60-minute live webinars (28.5 hours total)
Time Topic Instructor
To be completed by:January 18, 201845 min. self-paced
To be completed by:January 18, 201845 min. self-paced
To be completed by:January 18, 201890 min. self-paced
January 18, 201860 min., 2:00 pm ET
To be completed by:February 1, 201830 min. self-paced
Measure the Project Ys (part 1) Use Juran’s Pareto Analysis to focus on the vital few. Learn how to define the Y in numbers. a. Diagnose the Cause b. Determine Baseline Performance c. Pareto Diagrams
Measure the Project Ys (part 2) Develop a data-collection plan. Establish baseline performance—level and variability. Create and interpret detailed process maps. a. Data Collection Plans b. Process Mapping c. Graphs and Charts
Measure ContinuedUse the key elements of demand to measure value. Demonstrate how to use Value Stream Mapping (VSM). a. Value Stream Map b. Spaghetti Diagrams c. Calculating Demand and Capacity d. Implementing 6S e. Calculating Process Sigma
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Introduction To MSA Understand what measurement system error is and how it a�ects production operations. a. Explain what measurement system error is and how it a�ects operations. b. Analyze measurement systems to determine their adequacy and capability for a given application c. Assure measurement systems are consistently adequate and capable for product quality control applications
Michael Stamp
Measure the Project Ys (part 1) Use Juran’s Pareto Analysis to focus on the vital few. Learn how to define the Y in numbers. a. Diagnose the Cause b. Determine Baseline Performance c. Pareto Diagrams
Measure the Project Ys (part 2) Develop a data-collection plan. Establish baseline performance—level and variability. Create and interpret detailed process maps. a. Data Collection Plans b. Process Mapping c. Graphs and Charts
Measure ContinuedUse the key elements of demand to measure value. Demonstrate how to use Value Stream Mapping (VSM). a. Value Stream Map b. Spaghetti Diagrams c. Calculating Demand and Capacity d. Implementing 6S e. Calculating Process Sigma
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Introduction To MSA Understand what measurement system error is and how it a�ects production operations. a. Explain what measurement system error is and how it a�ects operations. b. Analyze measurement systems to determine their adequacy and capability for a given application c. Assure measurement systems are consistently adequate and capable for product quality control applications
Agenda Continued 20 online, self-paced learning hours, one 30-minute introductory live webinar, eight 60-minute live webinars (28.5 hours total)
Time Topic Instructor
To be completed by:February 1, 201830 min. self-paced
February 1, 201860 min., 2:00 pm ET
To be completed by:February 15, 201830 min. self-paced
To be completed by:February 15, 201860 min. self-paced
Measurement System Analysis Analyze measurement systems to determine their adequacy and capability for a given application. a. Determine if there is a calibration issue with your measurement Tool b. Use Gage R&R to determine the usability and sustainability of your measurement system c. Use the Juran Gage R&R Excel Spreadsheet Tool to evaluate your measurement System. d. Complete measurement system analysis using categorical data
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Process Capability and CalculatingProcess Sigma Calculate Sigma Level. Explain the relationships between Sigma Level, DPMO, and yield. Define process capability with continuous data. a. Recognize di�erent types of Defects b. Calculate the Sigma Level of Categorical Data c. Specify the importance of Rolled throughput yield d. Identify when to perform a Process Capability study e. Calculate the sigma level and process capability of continuous data f. Explain the di�erence between long term and short term capability
Analyze the DataIdentify sources of variation that can cause the Y. a. Analyze Symptoms b. Stratification c. Histograms d. Scatter Diagrams e. Root Cause f. Formulate Theories g. Test Theories
Michael Stamp
To be completed by:February 1, 201830 min. self-paced
February 1, 201860 min., 2:00 pm ET
To be completed by:February 15, 201830 min. self-paced
To be completed by:February 15, 201860 min. self-paced
Measurement System Analysis Analyze measurement systems to determine their adequacy and capability for a given application. a. Determine if there is a calibration issue with your measurement Tool b. Use Gage R&R to determine the usability and sustainability of your measurement system c. Use the Juran Gage R&R Excel Spreadsheet Tool to evaluate your measurement System. d. Complete measurement system analysis using categorical data
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Process Capability and CalculatingProcess Sigma Calculate Sigma Level. Explain the relationships between Sigma Level, DPMO, and yield. Define process capability with continuous data. a. Recognize di�erent types of Defects b. Calculate the Sigma Level of Categorical Data c. Specify the importance of Rolled throughput yield d. Identify when to perform a Process Capability study e. Calculate the sigma level and process capability of continuous data f. Explain the di�erence between long term and short term capability
Analyze the DataIdentify sources of variation that can cause the Y. a. Analyze Symptoms b. Stratification c. Histograms d. Scatter Diagrams e. Root Cause f. Formulate Theories g. Test Theories
Michael Stamp
Agenda Continued 20 online, self-paced learning hours, one 30-minute introductory live webinar, eight 60-minute live webinars (28.5 hours total)
Time Topic Instructor
To be completed by:February 15, 201890 min. self-paced
February 15, 201860 min., 2:00 pm ET
To be completed by:March 1, 201830 min. self-paced
To be completed by:March 1, 201830 min. self-paced
To be completed by:March 1, 201830 min. self-paced
March 1, 201860 min., 2:00 pm ET
Analyze ContinuedIdentify potential Xs that may contribute to the Y. a. Identify Potential Causes of Y b. Analyze data c. Process Analysis d. Identify the Vital Few
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Introduction to Hypothesis TestingAnalyze data to prove root causes. Understand how to build null and alternative hypotheses. a. List the steps in hypothesis testing b. Formulate Null and Alternative Hypotheses c. Explain the Significance of P Value
Testing Hypotheses With Categorical DataProve statistically significant root causes when Y is categorical. a. Compare one proportion to a target using a one proportion test b. Use a two proportion test to compare two proportions c. Determine if your Y is independent of your X using the Chi-Square test for Independence
Testing Hypotheses(Y Continuous, X Categorical) Prove statistically significant root causes when Y is continuous and X is categorical. a. Compare the mean of a population to a target b. Compare the means of two populations c. Perform 1-sample and 2-sample t Tests
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Michael Stamp
Michael Stamp
To be completed by:February 15, 201890 min. self-paced
February 15, 201860 min., 2:00 pm ET
To be completed by:March 1, 201830 min. self-paced
To be completed by:March 1, 201830 min. self-paced
To be completed by:March 1, 201830 min. self-paced
March 1, 201860 min., 2:00 pm ET
Analyze ContinuedIdentify potential Xs that may contribute to the Y. a. Identify Potential Causes of Y b. Analyze data c. Process Analysis d. Identify the Vital Few
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Introduction to Hypothesis TestingAnalyze data to prove root causes. Understand how to build null and alternative hypotheses. a. List the steps in hypothesis testing b. Formulate Null and Alternative Hypotheses c. Explain the Significance of P Value
Testing Hypotheses With Categorical DataProve statistically significant root causes when Y is categorical. a. Compare one proportion to a target using a one proportion test b. Use a two proportion test to compare two proportions c. Determine if your Y is independent of your X using the Chi-Square test for Independence
Testing Hypotheses(Y Continuous, X Categorical) Prove statistically significant root causes when Y is continuous and X is categorical. a. Compare the mean of a population to a target b. Compare the means of two populations c. Perform 1-sample and 2-sample t Tests
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Agenda Continued 20 online, self-paced learning hours, one 30-minute introductory live webinar, eight 60-minute live webinars (28.5 hours total)
Time Topic Instructor
To be completed by:March 15, 201830 min. self-paced
To be completed by:March 15, 201830 min. self-paced
To be completed by:March 15, 201860 min. self-paced
March 15, 201860 min., 2:00 pm ET
To be completed by:March 29, 201845 min. self-paced
Analysis of VarianceProve statistically significant root causes when Y is continuous and multiple levels of categorical X. a. Describe why you would use ANOVA b. Explain the ANOVA Method c. Use One-Way ANOVA in an improvement Project
Testing Hypotheses with Continuous Data Prove statistically significant root causes when both Y and X are continuous. Create prediction equations based on significant correlations. a. Build and use Scatter Diagrams to Interpret Your Data b. Use Correlation and Regression tools to narrow your list of continuous input variables c. Perform Correlation and Regression Analysis
Nonparametric tests Apply nonparametric tests when data are ordinal and/or not normal. a. Levene's Test b. 1-Sample Wilcoxon Test c. Kruskal-Wallis Test d. Chi-Square Test e. Mann-Whitney Test f. Mood’s Median Test
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
ImproveKnow the five steps to selecting solutions. Demonstrate e�ectiveness of the solution through testing and piloting. a. Tasks Required to Improve b. Alternative Solutions c. Design Solutions d. Pilot Test e. Implementing Solutions
Michael Stamp
Agenda Continued 20 online, self-paced learning hours, one 30-minute introductory live webinar, eight 60-minute live webinars (28.5 hours total)
Time Topic Instructor
To be completed by:March 29, 201845 min. self-paced
March 29, 201860 min., 2:00 pm ET
To be completed by:April 12, 201845 min. self-paced
To be completed by:April 12, 201830 min. self-paced
To be completed by:April 12, 201830 min. self-paced
To be completed by:April 12, 201830 min. self-paced
Improve ContinuedItemize the requirements for implementing a solution. Develop a plan for resistance to change. a. Select Appropriate Solutions b. Lean Techniques and Principles c. Rapid Improvement Events d. Implementation and Communication Plan
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Control to Hold the Gains Know how to identify Control Subjects and develop Feedback Loops. Create control plans and prepare necessary documentation. a. Control Plan b. Control Charts c. Mistake-Proof Solutions d. Ensure E�ectiveness of Solutions
ControlDefine Statistical Process Control (SPC) and how it impacts controlling process performance. Identify Out-Of-Control conditions and use control charts. a. Select Appropriate Control Charts b. Out of Control Conditions c. Mistake Proofing
SPC Identify various control charts and their applications. Calculate control chart limits from data.
Document and Replicate and Teamwork Develop clear and accurate process instructions. Finalize project financial results. Provide permanent records of the project for future owners of the process. a. Create Project Documentation b. Four Stages of Team Dynamics c. Team Decision Making
Michael Stamp
To be completed by:April 12, 201830 min. self-paced
April 12, 201860 min., 2:00 pm ET
Document and Replicate and Teamwork Continued Recognize the characteristics of e�ective teams. Understand the three types of decision-making used in quality improvement. a. Create Project Documentation b. Four Stages of Team Dynamics d. Team Decision Making
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Analysis of VarianceProve statistically significant root causes when Y is continuous and multiple levels of categorical X. a. Describe why you would use ANOVA b. Explain the ANOVA Method c. Use One-Way ANOVA in an improvement Project
Testing Hypotheses with Continuous Data Prove statistically significant root causes when both Y and X are continuous. Create prediction equations based on significant correlations. a. Build and use Scatter Diagrams to Interpret Your Data b. Use Correlation and Regression tools to narrow your list of continuous input variables c. Perform Correlation and Regression Analysis
Nonparametric tests Apply nonparametric tests when data are ordinal and/or not normal. a. Levene's Test b. 1-Sample Wilcoxon Test c. Kruskal-Wallis Test d. Chi-Square Test e. Mann-Whitney Test f. Mood’s Median Test
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
ImproveKnow the five steps to selecting solutions. Demonstrate e�ectiveness of the solution through testing and piloting. a. Tasks Required to Improve b. Alternative Solutions c. Design Solutions d. Pilot Test e. Implementing Solutions
Agenda Continued 20 online, self-paced learning hours, one 30-minute introductory live webinar, eight 60-minute live webinars (28.5 hours total)
Time Topic Instructor
To be completed by:April 12, 201830 min. self-paced
April 12, 201860 min., 2:00 pm ET
Document and Replicate and Teamwork Continued Recognize the characteristics of e�ective teams. Understand the three types of decision-making used in quality improvement. a. Create Project Documentation b. Four Stages of Team Dynamics d. Team Decision Making
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Michael Stamp
To be completed by:March 29, 201845 min. self-paced
March 29, 201860 min., 2:00 pm ET
To be completed by:April 12, 201845 min. self-paced
To be completed by:April 12, 201830 min. self-paced
To be completed by:April 12, 201830 min. self-paced
To be completed by:April 12, 201830 min. self-paced
Improve ContinuedItemize the requirements for implementing a solution. Develop a plan for resistance to change. a. Select Appropriate Solutions b. Lean Techniques and Principles c. Rapid Improvement Events d. Implementation and Communication Plan
Live Webinar: Time will be spent summarizing on-line prework, mentoring in Minitab, answering general questions and coaching projects conducted concurrent with training.
Control to Hold the Gains Know how to identify Control Subjects and develop Feedback Loops. Create control plans and prepare necessary documentation. a. Control Plan b. Control Charts c. Mistake-Proof Solutions d. Ensure E�ectiveness of Solutions
ControlDefine Statistical Process Control (SPC) and how it impacts controlling process performance. Identify Out-Of-Control conditions and use control charts. a. Select Appropriate Control Charts b. Out of Control Conditions c. Mistake Proofing
SPC Identify various control charts and their applications. Calculate control chart limits from data.
Document and Replicate and Teamwork Develop clear and accurate process instructions. Finalize project financial results. Provide permanent records of the project for future owners of the process. a. Create Project Documentation b. Four Stages of Team Dynamics c. Team Decision Making
Live Webinar Agenda one 30-minute introductory live webinar, eight 60-minute live webinars
Time Topic Instructor
December 14, 201730 min., 2:00 pm ET
January 4, 201860 min., 2:00 pm ET
January 18, 201860 min., 2:00 pm ET
February 1, 201860 min., 2:00 pm ET
February 15, 201860 min., 2:00 pm ET
March 1, 201860 min., 2:00 pm ET
March 15, 201860 min., 2:00 pm ET
WelcomeIntroduction to WorkshopWorkshop Q&ATechnical Q&AWrap up and next steps
Update on any projects that are being conducted Content questions and an exerciseProject examples of the module content being coveredQ & AWrap up and next steps
Update on any projects that are being conducted Content questions and an exerciseIntroduction to MinitabQ & AWrap up and next steps
Update on any projects that are being conducted Content questions and an exerciseProject examples of the module content being coveredQ & AWrap up and next steps
Update on any projects that are being conducted Content questions and an exerciseProject examples of the module content being coveredQ & AWrap up and next steps
Update on any projects that are being conducted Content questions and an exerciseProject examples of the module content being coveredQ & AWrap up and next steps
Update on any projects that are being conducted Content questions and an exerciseProject examples of the module content being coveredQ & AWrap up and next steps
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
Live Webinar Agenda one 30-minute introductory live webinar, eight 60-minute live webinars
Time Topic Instructor
March 29, 201860 min., 2:00 pm ET
April 12, 201860 min., 2:00 pm ET
Update on any projects that are being conducted Content questions and an exerciseProject examples of the module content being coveredQ & AWrap up and next steps
Update on any projects that are being conducted Content questions and an exerciseProject examples of the module content being coveredQ & AWrap up and next steps
Michael Stamp
Michael Stamp
Michael Stamp
Michael Stamp
MEET YOURBLACK BELT C O A C H
Michael Stamp is a Senior Consultant with Juran. In this capacity, he specializes in Continuous Process Improvement, Lean Management and delivering a variety of quality programs to corporate clients. Mr. Stamp has over 25 years of experience and is an outstanding change agent who can identify opportunities, develop focus and provide strategic and tactical business solutions.
Mr. Stamp’s core competencies include Process Improvement, Operational Streamlining, Data Science, Special Project Management, Training & Coaching, Cost Reduction, Multi-Site Operations, Quality Control/Assurance, Policy & Procedure Development, Leadership Development & Culture Transformation and Statistics.
Contact Info:Michael StampVice President704-622-2650mstamp@juran.com
RESERVE YOUR SEAT
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