Leading people not just process. - ahpnw.nhs.uk · My attitude My behaviour Your attitude Your behaviour The Betari Box affects affects affects affects

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Leading

people not

just

process.

Dr Joanne Fillingham

Clinical Fellow to the Chief Allied Health

Professions Officer

@jkfillingham

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Leadership =

people + relationships + change

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Click to watch video

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Reflective practice –

experience of change.

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My attitude

My behaviour

Your attitude

Your behaviour

The Betari Box

affects

affects affects

affects

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Process

Review Task

Procedure

Interaction

Emotion

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Taking this a stage further……

How we think

and choose.

How I think

and choose.

How the

people think

and choose.

What we say

and do.

What I say

and do.

What the

people say

and do.

Result/Impact

Leaders

Me

Organisation

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Have an experience

Reflection

(on self or others)

Conceptualise

Theorise

Test.

Plan for next time.

Learning

cycle

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Trying beliefs on for size.

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We are, each of us,

responsible for our

actions.

Presupposition 1

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We all choose, and are

in control of, our own

feelings (and no one

else can control them).

Presupposition 2

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People are different

• they experience

things differently,

• they want different

things,

• they feel things in

different ways.

Presupposition 3

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However we are,

and however they

are, is OK….

….although this

does not mean

that whatever we

or they do is OK.

Presupposition 4

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Feelings and

behaviour are

separate.

Being in touch with,

and aware of, your

feelings does not

mean being

controlled by them.

Presupposition 5

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All feelings are

self-justified

important and

need accepting.

Presupposition 6

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People have a

natural tendency

towards growth.

Presupposition 7

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Change is possible.

Presupposition 8

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Thank you @jkfillingham

How AHPs will transform care: a mandate for

change.

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