Integrity Leadership for Africa Course (ILAC)

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Community Integrity Building. Integrity Leadership for Africa Course (ILAC). Strathmore University, Nairobi, 29 April – 4 May 2013. London / Amman / Bishkek / Jakarta / East Jerusalem / Nairobi / Ramallah / Yerevan. Concept 1. The Principal-Agent Model. The P-A-C Model. Principal 1. - PowerPoint PPT Presentation

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© Integrity Action 2013

Integrity Leadership for Africa Course (ILAC)

Strathmore University, Nairobi, 29 April – 4 May 2013

London / Amman / Bishkek / Jakarta / East Jerusalem / Nairobi / Ramallah / Yerevan

Community Integrity Building

© Integrity Action 2013

The Principal-Agent Model

Concept 1.

© Integrity Action 2013

Principal2

The P-A-C Model

Client Agent

Principal1

1-n 1-n

© Integrity Action 2013

Mapping Corruption

P1G P1S P2 An CC CS Comp.

P1G

P1S

P2

A1

CC

CS

Comp.

© Integrity Action 2013

P1G P1S P2 An CC CS Comp.

P1G

P1S

P2

A1

CC

CS

Comp.

Mapping Corruption

© Integrity Action 2013

P1G P1S P2 An CC CS Comp.

P1G

P1S

P2

A1

CC

CS

Comp.

Mapping Corruption

© Integrity Action 2013

P1G P1S P2 An CC CS Comp.

P1G

P1S

P2

A1

CC

CS

Comp.

Mapping Corruption

© Integrity Action 2013

What’s the key to correcting imbalances in the P-A-C relationship?

© Integrity Action 2013

Information Asymmetry

Concept 2.

© Integrity Action 2013

What choices does an “Agent”have when faced with a major ethical workplace dilemma?

© Integrity Action 2013

Exit, Voice and Loyalty

Concept 3.

… Organise

© Integrity Action 2013

How can we ensure that citizen engagement and collective action leads to meaningful change?

© Integrity Action 2013

Closing the Loop

Concept 4.

© Integrity Action 2013

Community Integrity Building

Concept 5.

© Integrity Action 2013An Nazaha النزاهة Kibuyuni Water point.

© Integrity Action 2013An Nazaha النزاهة Kibuyuni Water point.

© Integrity Action 2013An Nazaha النزاهة Shimbana Hills Health Centre

© Integrity Action 2013An Nazaha النزاهة Shimbana Hills Health Centre: Patient Kitchen Under Construction

© Integrity Action 2013An Nazaha النزاهة Pemba Dispensary

© Integrity Action 2013An Nazaha النزاهة Pemba Dispensary: Alistair Ndoro, chairman of the project management committee

© Integrity Action 2013An Nazaha النزاهة Lunga Lunga water point

© Integrity Action 2013An Nazaha النزاهة Lunga Lunga water point

© Integrity Action 2013An Nazaha النزاهة Kaluweni Nursery School

© Integrity Action 2013An Nazaha النزاهة Kaluweni Nursery School

© Integrity Action 2013An Nazaha النزاهة Kaluweni Nursery School

© Integrity Action 2013

The CIB Approach

© Integrity Action 2013

ACCOUNTABILITY

© Integrity Action 2013

ACCOUNTABILITY

COMPETENCE

© Integrity Action 2013

ACCOUNTABILITY

COMPETENCE

ETHICS

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

1. CONTEXT

SENSITIVITY

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

2. JO

INT

LEAR

NING

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

2. JO

INT

LEAR

NING

M&E Online DatabaseInternational Peer

Learning

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

© Integrity Action 2013

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

2. JO

INT

LEAR

NING

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

Community monitoring: DevelopmentCheckFocus groupsCommunity score cardsResearch

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

DevelopmentCheck

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

Community monitoring: DevelopmentCheckFocus groupsCommunity score cardsResearch

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

ACCOUNTABILITYCOMPETENCEETHICS

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

Community monitoring: DevelopmentCheckFocus groupsCommunity score cardsResearch

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Integrity Helpdesk

JWGs identify solutions to integrity problems

Public Service Integrity Chartersfrom JWG

ACCOUNTABILITYCOMPETENCEETHICS

Public voice: Community radio, social media, SMS, public hearings

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

Community monitoring: DevelopmentCheckFocus groupsCommunity score cardsResearch

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Integrity Helpdesk

JWGs identify solutions to integrity problems

5. CLO

SING

THE LOOP

Public Service Integrity Chartersfrom JWG

ACCOUNTABILITYCOMPETENCEETHICS

Public voice: Community radio, social media, SMS, public hearings

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

Community monitoring: DevelopmentCheckFocus groupsCommunity score cardsResearch

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Integrity Helpdesk

JWGs identify solutions to integrity problems

5. CLO

SING

THE LOOP

JWGs implement solutions to integrity problems

Public Service Integrity Chartersfrom JWG

ACCOUNTABILITYCOMPETENCEETHICS

Public voice: Community radio, social media, SMS, public hearings

Results Communicated: both problems resolved and good practices identified (through public sharing, film, reports)

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

Community monitoring: DevelopmentCheckFocus groupsCommunity score cardsResearch

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Integrity Helpdesk

JWGs identify solutions to integrity problems

5. CLO

SING

THE LOOP

JWGs implement solutions to integrity problems

Public Service Integrity Chartersfrom JWG

CLOSE THE LOOP!!

ACCOUNTABILITYCOMPETENCEETHICS

Public voice: Community radio, social media, SMS, public hearings

Results Communicated: both problems resolved and good practices identified (through public sharing, film, reports)

© Integrity Action 2013

Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers

Community monitoring: DevelopmentCheckFocus groupsCommunity score cardsResearch

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Public voice: Community radio, social media, SMS, public hearings

Integrity Helpdesk

JWGs identify solutions to integrity problems

5. CLO

SING

THE LOOP

JWGs implement solutions to integrity problems

Public Service Integrity Chartersfrom JWG

M&E Online DatabaseInternational Peer

Learning

ACCOUNTABILITYCOMPETENCEETHICS

Results Communicated: both problems resolved and good practices identified (through public sharing, film, reports)

© Integrity Action 2013

I = a C( A E ) c-

© Integrity Action 2013

What happened to corruption?

© Integrity Action 2013

What CIB is Not

© Integrity Action 2013

1. Anti-Corruption2. Pure Accountability,

Monitoring3. Naming and Shaming4. A confrontational approach5. An ICT driven solution6. Classic participation,

consultation

© Integrity Action 2013

What CIB is

© Integrity Action 2013

1. Responsive to local needs and priorities

2. Bottom-up and Top-Down3. Constructive4. Evidence Based5. Heavily Reliant on Volunteerism

and Public Service6. Cost-Effective

© Integrity Action 2013

The Fix-Rate

Concept 6.

© Integrity Action 2013

Infrastructure: 82%

Based on work in 6 countries

350+ projects and services

Public Services: 28%

The Findings

© Integrity Action 2013

The Findings

© Integrity Action 2013

Specific integrity-related problems resolved to the satisfaction of the core stakeholders.

Definitions: What is a Fix?

© Integrity Action 2013

The ratio of successful fixes as a percentage of identified problems, solution proposed or complaints made.

Definitions: The Fix-Rate

© Integrity Action 2013

Fix-Rates:

The Fix-Rate: The Vision

Up? or Down?

© Integrity Action 2013

Fix-Rates:

The Fix-Rate: The Vision

Always up!Problem Rate: Down!

© Integrity Action 2013

Open contracts and water provision in Kenya.

Case Study

© Integrity Action 2013

At what Level?1. Project-level fixes2. Sub-project fixes3. Upstream: Budgets, policy level

The Fix-Rate: Distinctions

Who Achieves the Fix?1. Community Monitor with Contractor2. CM, JWG, with NGO3. CM, JWG with Local Government4. CM,JWG, with Provincial, National

Government

© Integrity Action 2013

Sustainability1. Is the fix sustainable?2. Is it being scaled up? 3. How cost-effective is the intervention?4. Are the skills used to fix other problems? 5. Is the fix-rate going up?6. Is it self-funding?

The Fix-Rate: Externalities

© Integrity Action 2013

The Fix-Rate: Externalities (2)

Closing the Loop1. Is there an intelligent response? 2. Does the system fight back? How

are we dealing with spoilers?

© Integrity Action 2013

1. Gives us a baseline to assess impact and effectiveness – and fraud/waste

2. Enables us to compare cost-effectiveness of our approach with other methods and interventions

3. The return on investment for CIB is high: at least 300%.

The Fix-Rate: Conclusion

© Integrity Action 2013

1. Principal-Agent-Client2. Information Asymmetry3. Exit, Voice, Loyalty – Collective

Action4. Closing the Loop5. Community Integrity Building6. Fix-Rate

Review: Key Concepts

© Integrity Action 2013

Thank you.

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