Integrity Leadership for Africa Course (ILAC)

© Integrity Action 2013

Integrity Leadership for Africa Course (ILAC)

Strathmore University, Nairobi, 29 April – 4 May 2013

London / Amman / Bishkek / Jakarta / East Jerusalem / Nairobi / Ramallah / Yerevan

Community Integrity Building


The Principal-Agent Model

Concept 1.


Principal2

The P-A-C Model

Client Agent

Principal1

1-n 1-n


Mapping Corruption

P1G P1S P2 An CC CS Comp.

P1G

P1S

P2

A1

CC

CS

Comp.



P1G

P1S

P2

A1

CC

CS

Comp.

Mapping Corruption



P1G

P1S

P2

A1

CC

CS

Comp.

Mapping Corruption



P1G

P1S

P2

A1

CC

CS

Comp.

Mapping Corruption


What’s the key to correcting imbalances in the P-A-C relationship?


Information Asymmetry

Concept 2.


What choices does an “Agent”have when faced with a major ethical workplace dilemma?


Exit, Voice and Loyalty

Concept 3.

… Organise


How can we ensure that citizen engagement and collective action leads to meaningful change?


Closing the Loop

Concept 4.


Community Integrity Building

Concept 5.

© Integrity Action 2013An Nazaha النزاهة Kibuyuni Water point.

© Integrity Action 2013An Nazaha النزاهة Kibuyuni Water point.

© Integrity Action 2013An Nazaha النزاهة Shimbana Hills Health Centre

© Integrity Action 2013An Nazaha النزاهة Shimbana Hills Health Centre: Patient Kitchen Under Construction

© Integrity Action 2013An Nazaha النزاهة Pemba Dispensary

© Integrity Action 2013An Nazaha النزاهة Pemba Dispensary: Alistair Ndoro, chairman of the project management committee

© Integrity Action 2013An Nazaha النزاهة Lunga Lunga water point

© Integrity Action 2013An Nazaha النزاهة Lunga Lunga water point

© Integrity Action 2013An Nazaha النزاهة Kaluweni Nursery School




The CIB Approach


ACCOUNTABILITY


ACCOUNTABILITY

COMPETENCE


ACCOUNTABILITY

COMPETENCE

ETHICS

ACCOUNTABILITYCOMPETENCEETHICS




1. CONTEXT

SENSITIVITY



1. CONTEXT

SENSITIVITY

Scoping study: stakeholder mapping, local priorities, needs, potential spoilers



1. CONTEXT

SENSITIVITY


2. JO

INT

LEAR

NING



1. CONTEXT

SENSITIVITY


2. JO

INT

LEAR

NING

M&E Online DatabaseInternational Peer

Learning





Integrity Education: Joint training of teachers, university professors, community monitors, public officials

Joint Working Groups (JWG) formed

Integrity Tools: training manuals, schools DVD, ACE analysis, animations, teacher training

1. CONTEXT

SENSITIVITY


2. JO

INT

LEAR

NING






1. CONTEXT

SENSITIVITY


3. EVIDENCE

BASE

2. JO

INT

LEAR

NING






1. CONTEXT

SENSITIVITY


Community monitoring: DevelopmentCheckFocus groupsCommunity score cardsResearch

3. EVIDENCE

BASE

2. JO

INT

LEAR

NING



DevelopmentCheck





1. CONTEXT

SENSITIVITY



3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT






1. CONTEXT

SENSITIVITY



3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Integrity Helpdesk

JWGs identify solutions to integrity problems

Public Service Integrity Chartersfrom JWG


Public voice: Community radio, social media, SMS, public hearings





1. CONTEXT

SENSITIVITY



3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Integrity Helpdesk


5. CLO

SING

THE LOOP








1. CONTEXT

SENSITIVITY



3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Integrity Helpdesk


5. CLO

SING

THE LOOP

JWGs implement solutions to integrity problems




Results Communicated: both problems resolved and good practices identified (through public sharing, film, reports)





1. CONTEXT

SENSITIVITY



3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT

Integrity Helpdesk


5. CLO

SING

THE LOOP



CLOSE THE LOOP!!








1. CONTEXT

SENSITIVITY



3. EVIDENCE

BASE

2. JO

INT

LEAR

NING

4. CONSTRUCTIVE

ENGAGEMENT


Integrity Helpdesk


5. CLO

SING

THE LOOP



M&E Online DatabaseInternational Peer

Learning




I = a C( A E ) c-


What happened to corruption?


What CIB is Not


1. Anti-Corruption2. Pure Accountability,

Monitoring3. Naming and Shaming4. A confrontational approach5. An ICT driven solution6. Classic participation,

consultation


What CIB is


1. Responsive to local needs and priorities

2. Bottom-up and Top-Down3. Constructive4. Evidence Based5. Heavily Reliant on Volunteerism

and Public Service6. Cost-Effective


The Fix-Rate

Concept 6.


Infrastructure: 82%

Based on work in 6 countries

350+ projects and services

Public Services: 28%

The Findings


The Findings


Specific integrity-related problems resolved to the satisfaction of the core stakeholders.

Definitions: What is a Fix?


The ratio of successful fixes as a percentage of identified problems, solution proposed or complaints made.

Definitions: The Fix-Rate


Fix-Rates:

The Fix-Rate: The Vision

Up? or Down?


Fix-Rates:

The Fix-Rate: The Vision

Always up!Problem Rate: Down!


Open contracts and water provision in Kenya.

Case Study


At what Level?1. Project-level fixes2. Sub-project fixes3. Upstream: Budgets, policy level

The Fix-Rate: Distinctions

Who Achieves the Fix?1. Community Monitor with Contractor2. CM, JWG, with NGO3. CM, JWG with Local Government4. CM,JWG, with Provincial, National

Government


Sustainability1. Is the fix sustainable?2. Is it being scaled up? 3. How cost-effective is the intervention?4. Are the skills used to fix other problems? 5. Is the fix-rate going up?6. Is it self-funding?

The Fix-Rate: Externalities


The Fix-Rate: Externalities (2)

Closing the Loop1. Is there an intelligent response? 2. Does the system fight back? How

are we dealing with spoilers?


1. Gives us a baseline to assess impact and effectiveness – and fraud/waste

2. Enables us to compare cost-effectiveness of our approach with other methods and interventions

3. The return on investment for CIB is high: at least 300%.

The Fix-Rate: Conclusion


1. Principal-Agent-Client2. Information Asymmetry3. Exit, Voice, Loyalty – Collective

Action4. Closing the Loop5. Community Integrity Building6. Fix-Rate

Review: Key Concepts


Thank you.

Integrity Leadership for Africa Course (ILAC)

Documents

construction integrity

collective action

hot water

nazaha kibuyuni water

loads of work

video footage of jwg

patient kitchen area

hot food