Incorporating Technology into Customer Service
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Ali Asaria - CEO, FounderJanuary 2010
Friday, January 22, 2010
Friday, January 22, 2010
(New design launching Jan 2010)
Friday, January 22, 2010
Friday, January 22, 2010
Friday, January 22, 2010
Friday, January 22, 2010
Friday, January 22, 2010
Friday, January 22, 2010
Friday, January 22, 2010
Our Customers
Friday, January 22, 2010
Friday, January 22, 2010
Friday, January 22, 2010
“Lots of products to choose from, easy navigation, fast easy checkout, and super-fast shipping!!! Fast, zippy, and totally un-hassley! Great customer service, and communication!!! Thanks!!! :)”Susan - Stella, Ontario
Friday, January 22, 2010
Livechat from the other day:
Friday, January 22, 2010
launch offree shipping
Friday, January 22, 2010
A story about Turtles
Friday, January 22, 2010
Customer Care
• Is being nice good for business?
• Things we try to do at Well.ca:
•Hand written notes
• Answer all questions
• Easy returns
• Do Recommend competition
• Do apologize when we make mistakes
• Don’t time calls
Friday, January 22, 2010
Well.caAli Asaria
ali@well.ca
Friday, January 22, 2010
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