In Team We Trust: How to grow Trust in Agile teams.

«IN TEAM WE TRUST»How to grow Trust in Agile teams

Presented by: Alexey Pikulev

I SHOULD START MY

PRESENTATION…

BUT…

I’M A COACH AND I HAVE QUESTIONS

RISE YOUR HAND IF…

YOU TRUST YOUR

SPOUSE

YOU TRUST TELEVISION

NEWS

YOU TRUST A PERSON

NEAR YOU :)

ALEXEY PIKULEV

Creator at InTeamWeTrust.com

@AlexeyPikulev

Agile coach at Luxoft

#inteamwetrust

Problem with Team Trust?

1.Start with personal

INTEGRITY

Don’t Eat The “TRUST Marshmallow”!

2. What is TRUST?

YOU TRUST A PERSON

NEAR YOU :) Ask questions!

YOU TRUST A PERSON

NEAR YOU :) Define forces!

YOU TRUST A PERSON

NEAR YOU :) Build answers!

3.Trust in Action

DOEST IT HELP YOU TO BUILD TRUST

8 ESSENTIAL ASPECTS

- Clarity- Connection- Compassion

- Value- Competency- Commitment- Contribution- Consistency

CLARITYHow shall we build and support the clarity, openness and transparency?

Keep everyone informed!

CONNECTIONHow can we connect and engage with each other?

COMPASSIONAre we ready to be compassionate?

Proceed with care!

VALUESHow can we align them?Create a common dream

COMPETENCYHow do we grow our

competency?

COMMITMENTHow do we take responsibility and fulfill

it?Empower others!

CONTRIBUTIONIs anything getting done?

Measure what you want to achieve!

CONSISTENCYIs our trust and confidence rising

or falling each week?

daily stand-upproject manager

provides transparency about

the project

teambuildingthere are no

stupid questionswe embrace a mistakes

recognize the features of each

skill balanceidentify a conflict of interest

development motivation

attract the attention of that commitment may

be broken

compromise

sharing feedback with the team from the client

demonstrate the results

regular update agreements

visualization

TEAM TRUST CANVASOriginal tool to strengthen your team trust

Tuckman’s Model and the trust canvas

Force-field analysis Explore factors that can help to build and destroy trust in teams

4.HOW TO RECOVER TRUST?Trust-spective: how to discuss trust with your teams

AcknowledgeThe first step is to acknowledge that problem exist

Force-field analysis Explore factors that can help to build and destroy trust in teams

AdmitThe second step is to admit your part

ApologizeThe next step is to apologize for your role in the situation

AssessInvite a feedback from other party of situation

AgreeWork together to create an action plan

ANY QUESTIONS?

Thank you!

+48 735 023 193apikulev@luxoft.com

@AlexeyPikulev

#inteamwetrust