«IN TEAM WE TRUST» How to grow Trust in Agile teams Presented by: Alexey Pikulev
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«IN TEAM WE TRUST»How to grow Trust in Agile teams
Presented by: Alexey Pikulev
I SHOULD START MY
PRESENTATION…
BUT…
I’M A COACH AND I HAVE QUESTIONS
RISE YOUR HAND IF…
YOU TRUST YOUR
SPOUSE
YOU TRUST TELEVISION
NEWS
YOU TRUST A PERSON
NEAR YOU :)
ALEXEY PIKULEV
Creator at InTeamWeTrust.com
@AlexeyPikulev
Agile coach at Luxoft
#inteamwetrust
Problem with Team Trust?
1.Start with personal
INTEGRITY
Don’t Eat The “TRUST Marshmallow”!
2. What is TRUST?
YOU TRUST A PERSON
NEAR YOU :) Ask questions!
YOU TRUST A PERSON
NEAR YOU :) Define forces!
YOU TRUST A PERSON
NEAR YOU :) Build answers!
3.Trust in Action
DOEST IT HELP YOU TO BUILD TRUST
8 ESSENTIAL ASPECTS
- Clarity- Connection- Compassion
- Value- Competency- Commitment- Contribution- Consistency
CLARITYHow shall we build and support the clarity, openness and transparency?
Keep everyone informed!
CONNECTIONHow can we connect and engage with each other?
COMPASSIONAre we ready to be compassionate?
Proceed with care!
VALUESHow can we align them?Create a common dream
COMPETENCYHow do we grow our
competency?
COMMITMENTHow do we take responsibility and fulfill
it?Empower others!
CONTRIBUTIONIs anything getting done?
Measure what you want to achieve!
CONSISTENCYIs our trust and confidence rising
or falling each week?
daily stand-upproject manager
provides transparency about
the project
teambuildingthere are no
stupid questionswe embrace a mistakes
recognize the features of each
skill balanceidentify a conflict of interest
development motivation
attract the attention of that commitment may
be broken
compromise
sharing feedback with the team from the client
demonstrate the results
regular update agreements
visualization
TEAM TRUST CANVASOriginal tool to strengthen your team trust
Tuckman’s Model and the trust canvas
Force-field analysis Explore factors that can help to build and destroy trust in teams
4.HOW TO RECOVER TRUST?Trust-spective: how to discuss trust with your teams
AcknowledgeThe first step is to acknowledge that problem exist
Force-field analysis Explore factors that can help to build and destroy trust in teams
AdmitThe second step is to admit your part
ApologizeThe next step is to apologize for your role in the situation
AssessInvite a feedback from other party of situation
AgreeWork together to create an action plan
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