In pursuit of emotions at the workplace
Post on 16-Apr-2017
2309 Views
Preview:
Transcript
In pursuit of emotions at the workplace
Why are group emotions
important ?
Cognitive Culture vs Emotional Culture
Sigal Barsade and Olivia A O’Neill, HBR 2016
Emotions drive superior performance
Emotional Contagion
Sigal Barsade
The new workforce
So let’s understand emotions
The Circumplex model of Emotions
Russell (1980)
ACTIVE
PASSIVE
PLEASANTUNPLEASANT
* Excited
* Happy
* RelaxedTired *
Bored *
Gloomy **
Content
Frustrated *
Angry *
NEUTRAL
Tense *
During CHANGESympathy…
Compassion
Quy Huy, various research papers
When
Hope … OptimismMOBILISING PEOPLE
For
Joy… Playfulness
INNOVATION
So how do we harness group
emotions ?
Emotional Intelligence – Why it can matter more than IQ Daniel Goleman
(1995)
SELF AWARENES
S
SOCIAL AWARENES
S
SELF MANAGEMENT
RELATIONSHIP
MANAGEMENT
SELF
EMOTION REGULATION
SOCIAL
EMOTION RECOGNITION
Understanding Emotional Intelligence
Leader Emotional Displays
Conscious Emotion Management
EstablishEmotion
Management
practices
Let’s harness the power of
Group Emotions
top related