In pursuit of emotions at the workplace

In pursuit of emotions at the workplace

Why are group emotions

important ?

Cognitive Culture vs Emotional Culture

Sigal Barsade and Olivia A O’Neill, HBR 2016

Emotions drive superior performance

Emotional Contagion

Sigal Barsade

The new workforce

So let’s understand emotions

The Circumplex model of Emotions

Russell (1980)

ACTIVE

PASSIVE

PLEASANTUNPLEASANT

* Excited

* Happy

* RelaxedTired *

Bored *

Gloomy **

Content

Frustrated *

Angry *

NEUTRAL

Tense *

During CHANGESympathy…

Compassion

Quy Huy, various research papers

When

Hope … OptimismMOBILISING PEOPLE

For

Joy… Playfulness

INNOVATION

So how do we harness group

emotions ?

Emotional Intelligence – Why it can matter more than IQ Daniel Goleman

(1995)

SELF AWARENES

S

SOCIAL AWARENES

S

SELF MANAGEMENT

RELATIONSHIP

MANAGEMENT

SELF

EMOTION REGULATION

SOCIAL

EMOTION RECOGNITION

Understanding Emotional Intelligence

Leader Emotional Displays

Conscious Emotion Management

EstablishEmotion

Management

practices

Let’s harness the power of

Group Emotions