Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions
Post on 09-Aug-2015
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Improving fax- and paper-based operations in healthcare with integrated cost efficient solutions
Sarah Schexnayder, Director of Sales
Agenda
About Syscom Services1
Faxing: Why it shouldn't be ignored2
3
Case Study: Johns Hopkins Health System4
Capture and EIM
WHO
Consultants and systems integrators, specializing in enterprise fax, forms processing, cloud services, and enterprise information management technologies since 1986.
EXPERTS
In-house engineers provide consultation, design, installation, training, and support.
PLATINUM SERVICE
Nationwide responsive service with our dedicated and highly experienced project team. - Health Checks - Continuous
Improvement Program
About Us
Healthcare Advantages
Automating processes related to medical records and other healthcare documents
Automation
Advising on document-related cost savings, compliance and future information management investments in the healthcare environment
Advisors
Phasing out stand-alone fax machines and multiple faxing solutions, and integrating RightFax with MFP’s across a hospital enterprise
Optimization
Expertise in faxing integration with EPIC and other EMRs
New: Turning a fax into an EMR-ingestible Direct message to support Direct Project
EMR Integration
z
Why You Shouldn’t Ignore Fax
• Do you have unattended fax machines in open areas?
• Do you know exactly where your fax documents are being delivered – and to whom?
• Do you have secure storage for your fax documents?
Best Practices for Fax in Healthcare
oCentralized delivery
o Integrations
o Tamper-resistant
o Security and management
o Track history
oAudit trail
o Electronic fax repository
OpenText Fax Deployment Options
On-premise:RightFax
Cloud: EasyLink
+ Fax2Mail
Hybrid: On-premise
RightFax with RightFax Connect
Scalable Document Capture Options
Design Fill CaptureF_Name
L_Name
Address
Employer
Education
Classify, Extract, ValidateExport
o M-Files is a dynamic information management system that allows you to organize by what something is instead of where it is stored
o M-Files document types: o Invoiceso HRo Legalo Business Developmento Project Management
Enterprise Information Management
Johns Hopkins Health System
o Challengeso 6 hospitals had tons of
devices with hundreds of users
o Solutionso Adopted a mixed deployment
of cloud/on-premise RightFaxo Used TeleForm for patient/
clinical surveys and studieso Results
o HIPAA complianto Making money by charging
departments for usageo Benefiting from consolidation
Additional Services
Continuous Improvement and Maintenance o Analyze fax traffic o Interview users about performanceo Uncover and fix problems o Streamline operations
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