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Improving fax- and paper-based operations in healthcare with integrated cost efficient solutions Sarah Schexnayder, Director of Sales
15

Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Aug 09, 2015

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Syscom Services
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Page 1: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Improving fax- and paper-based operations in healthcare with integrated cost efficient solutions

Sarah Schexnayder, Director of Sales

Page 2: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Agenda

About Syscom Services1

Faxing: Why it shouldn't be ignored2

3

Case Study: Johns Hopkins Health System4

Capture and EIM

Page 3: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

WHO

Consultants and systems integrators, specializing in enterprise fax, forms processing, cloud services, and enterprise information management technologies since 1986.

EXPERTS

In-house engineers provide consultation, design, installation, training, and support.

PLATINUM SERVICE

Nationwide responsive service with our dedicated and highly experienced project team. - Health Checks - Continuous

Improvement Program

About Us

Page 4: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Syscom Services Healthcare Clients

Page 5: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Healthcare Advantages

Automating processes related to medical records and other healthcare documents

Automation

Advising on document-related cost savings, compliance and future information management investments in the healthcare environment

Advisors

Phasing out stand-alone fax machines and multiple faxing solutions, and integrating RightFax with MFP’s across a hospital enterprise

Optimization

Expertise in faxing integration with EPIC and other EMRs

New: Turning a fax into an EMR-ingestible Direct message to support Direct Project

EMR Integration

Page 6: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

z

Why You Shouldn’t Ignore Fax

• Do you have unattended fax machines in open areas?

• Do you know exactly where your fax documents are being delivered – and to whom?

• Do you have secure storage for your fax documents?

Page 7: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Best Practices for Fax in Healthcare

oCentralized delivery

o Integrations

o Tamper-resistant

o Security and management

o Track history

oAudit trail

o Electronic fax repository

Page 8: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

OpenText Fax Deployment Options

On-premise:RightFax

Cloud: EasyLink

+ Fax2Mail

Hybrid: On-premise

RightFax with RightFax Connect

Page 9: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Capture Solutions

Page 10: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Scalable Document Capture Options

Design Fill CaptureF_Name

L_Name

Address

Employer

Education

Classify, Extract, ValidateExport

Page 11: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

o M-Files is a dynamic information management system that allows you to organize by what something is instead of where it is stored

o M-Files document types: o Invoiceso HRo Legalo Business Developmento Project Management

Enterprise Information Management

Page 12: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Case Study

Page 13: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Johns Hopkins Health System

o Challengeso 6 hospitals had tons of

devices with hundreds of users

o Solutionso Adopted a mixed deployment

of cloud/on-premise RightFaxo Used TeleForm for patient/

clinical surveys and studieso Results

o HIPAA complianto Making money by charging

departments for usageo Benefiting from consolidation

Page 14: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

Additional Services

Continuous Improvement and Maintenance o Analyze fax traffic o Interview users about performanceo Uncover and fix problems o Streamline operations

Page 15: Improving Fax- and Paper-based Operations in Healthcare with Integrated Cost Efficient Solutions

We can help turn that frown upside down!

Contact uswww.syscomservices.com/healthcare

[email protected]