IB Business & Management Business Functions and Organisation.
Post on 26-Dec-2015
228 Views
Preview:
Transcript
IB Business & ManagementIB Business & Management
Business Functions Business Functions and Organisationand Organisation
IB Business & ManagementIB Business & Management
How this will workHow this will work
What makes a good presentation?What makes a good presentation?
What do you need to do?What do you need to do?
Who does what?Who does what?
IB Business & ManagementIB Business & Management
Business FunctionsBusiness Functions
Human ResourcesHuman Resources
Sales and MarketingSales and Marketing
Research and Development Research and Development
Production/OperationsProduction/Operations
Customer ServiceCustomer Service
Finance and AccountsFinance and Accounts
Administration and ITAdministration and IT
IB Business & ManagementIB Business & Management
Human ResourcesHuman Resources
Recruitment and retentionRecruitment and retention Job descriptionsJob descriptions Person SpecificationsPerson Specifications
DismissalDismissalRedundancyRedundancyMotivationMotivationProfessional development and trainingProfessional development and trainingHealth and safety and conditions Health and safety and conditions at workat workLiaison with trade unionsLiaison with trade unions
IB Business & ManagementIB Business & Management
Sales and MarketingSales and Marketing
Market researchMarket research
Promotion strategiesPromotion strategies
Pricing strategiesPricing strategies
Sales strategiesSales strategies
The sales teamThe sales team
Product – advice on new product development, Product – advice on new product development, product improvement, extension strategies, product improvement, extension strategies, target marketstarget markets
IB Business & ManagementIB Business & Management
Research and DevelopmentResearch and Development
New product developmentNew product development
Product improvementsProduct improvements
Competitive advantageCompetitive advantage
Value addedValue added
Product testingProduct testing
Efficiency gainsEfficiency gains
Cost savingsCost savings
IB Business & ManagementIB Business & Management
Finance and AccountsFinance and Accounts
Cash flowCash flow Monitoring income/revenueMonitoring income/revenue Monitoring expenditureMonitoring expenditure
Preparing accountsPreparing accounts
Raising financeRaising finance Shares Shares LoansLoans
Links with all other functional areasLinks with all other functional areas
IB Business & ManagementIB Business & Management
Production/OperationsProduction/Operations
Acquiring resourcesAcquiring resourcesPlanning output – labour, capital, landPlanning output – labour, capital, landMonitoring costsMonitoring costsProjections on future outputProjections on future outputProduction methodsProduction methods BatchBatch FlowFlow Job Job CellCell
EfficiencyEfficiency
IB Business & ManagementIB Business & Management
Customer ServiceCustomer Service
Monitoring distributionMonitoring distribution
After-sales serviceAfter-sales service
Handling consumer enquiriesHandling consumer enquiries
Offering advice to consumersOffering advice to consumers
Dealing with customer complaintsDealing with customer complaints
Publicity and public relationsPublicity and public relations
IB Business & ManagementIB Business & Management
Administration and ITAdministration and IT
•Managing estates
•Reception
•Clerical work
•Overview of quality control
•Use of IT systems
IB Business & ManagementIB Business & Management
Business OrganisationBusiness Organisation
Organisation by typeOrganisation by typeGlobalGlobal businesses – complex organisation businesses – complex organisation structuresstructuresNationalNational – organisation possibly stretches – organisation possibly stretches throughout the countrythroughout the countryRegionalRegional – could be through a county or – could be through a county or wider area (North West, South East, etc.)wider area (North West, South East, etc.)LocalLocal – small organisations serving local – small organisations serving local area or communityarea or community
IB Business & ManagementIB Business & Management
Key ideas: Why organisation is Key ideas: Why organisation is necessary.necessary.
AuthorityAuthority
Span of controlSpan of control
Chain of CommandChain of Command
HierarchyHierarchy
DelegationDelegation
EmpowermentEmpowerment
DelayeringDelayering
IB Business & ManagementIB Business & Management
Organisation ChartsOrganisation Charts
Hierarchical Structure
Managing Director
Sales DirectorMarketingDirector
Finance Director
A B C D Market Research
Strategy PurchasingManager
Sales Manager
AccountsManager
IB Business & ManagementIB Business & Management
Organisation ChartsOrganisation Charts
MD
Middle Management
Workers
Pyramidal Structure
SeniorManagement
IB Business & ManagementIB Business & Management
Organisation ChartsOrganisation Charts
R&D
Marketing Sales
Production
Finance
MD
Centralised/Entrepreneurial
IB Business & ManagementIB Business & Management
Organisation ChartsOrganisation Charts
Sales
Marketing
Production
Accounts
Collaborative
IB Business & ManagementIB Business & Management
Organisation ChartsOrganisation Charts
Marketing Sales
ProductionFinance
R&D
Circular/Flat
IB Business & ManagementIB Business & Management
Organisation ChartsOrganisation Charts
Project
Marketing
R&DSales
Finance
HRProduction
Matrix Structure
IB Business & ManagementIB Business & Management
EntrepreneurialEntrepreneurial
IB Business & ManagementIB Business & Management
Organisation ChartsOrganisation Charts
Changes to business structures Changes to business structures Linked to new thinking on leadership and Linked to new thinking on leadership and managementmanagementLess hierarchicalLess hierarchicalEmphasis on communication Emphasis on communication and collaboration between sectionsand collaboration between sectionsGlobal businesses – more complex Global businesses – more complex structuresstructures
IB Business & ManagementIB Business & Management
By…By…
A business can organise by A business can organise by function.function.Managing Director
Sales DirectorMarketingDirector
Finance Director
A B C D Market Research
Strategy PurchasingManager
Sales Manager
AccountsManager
IB Business & ManagementIB Business & Management
By…By…
Or by productOr by product
Managing Director
Sales DirectorMarketingDirector
Finance Director
Marsfinance
Marssales
Marsmkt
Marsprod Snickers
financeSnickerssales
Snickersmkt
Snickersprod
M&Mfinance
M&Msales
M&Mmkt
M&Mprod
IB Business & ManagementIB Business & Management
By…By…
Or by Geography…Or by Geography…Managing Director
Taiwan DirectorEuropeDirector
Japan Director
TaiwanSales
TaiwanFinance
Taiwanmarketing
Taiwanprod
EuropeSales
EuropeFinance
Europemarketing
Europeprod
JapanSales
JapanFinance
Japanmarketing
Japanprod
top related