HR Chapter 1 A Framework for Interpersonal Skill Development

CHAPTER 1

A FRAMEWORK FOR INTERPERSONAL SKILL DEVELOPMENT

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.2

Welcome to Social Media MeWelcome to Social Media Mehttp://www.visualcv.com/pusliwog8282http://www.visualcv.com/pusliwog8282

www.inspectyourgadgets.comwww.inspectyourgadgets.com

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.4

http://www.youtube.com/watch?v=kzCQ219bxl8&feature=fvsr

Our World , Our Workplace is Changing

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.5

OPENING THOUGHTS Lack of good interpersonal skills can hurt

your career. Interpersonal skills enable you to connect

with others, and thereby to be more successful.

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.6

Are you beyond improvement?Are you beyond improvement?Become a more effective communicator Become a more effective communicator

by understanding yourself better. by understanding yourself better. Don’t be Popeye!Don’t be Popeye!

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.7

A MODEL FOR IMPROVING INTERPERSONAL SKILLS

Goal(desired state)

Assessing reality Action plan

Feedback onActions

Frequent practice

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.8

Go to:

http://www.mybizskillskit.comMy Biz Skills Kit

Complete your

Individual Personality Type Profile

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.9

Start here

Select Chapter 1 from drop-down box below

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.10

Select “The Golden Rule Personality Type Profiler”

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.11

Set aside 30 minutes to complete this exercise.

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.12

Click “Create New Account”

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.13

Fill out and use your WCCC email account for the report.

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.14

Use Internet Explorer if possible. I used Chrome and it still worked fine even though it said I “Failed”.

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.15

Generate your personalized report. Save it and attach it as an email to me. Print the report to be included in your

Personal Portfolio.

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.16

Here is my personal profile

Human Relations: Interpersonal Job-Oriented Skills, 11/eAndrew J. DuBrin

© 2012, 2009, 2007, 2004 Pearson Education Upper Saddle River, NJ 07458. All Rights Reserved.17

The highlighted segment is a summary of your strongest attributes. Here is mine.

What does yours say about you and how do you feel about it? Post your thoughts on the

Discussion Board. Feel free to comment on others.