GTM Solutions - handout webinar Feb 2015 Jussara Nunes P and Sjaak Pappe

Linking professionals to success

Global Talent

Management

Solutions

A burden, nice to have or

essential for the survival of each

company?

The Expert in Intercultural Management and Organisational Culture 2

Your webinar facilitators

Jussara Pereira de Souza Sjaak Pappe

The Expert in Intercultural Management and Organisational Culture 3

• Your new venture in China needs a manager, and you have

a few candidates who have a proven managerial track

record in their own countries.

• You need 10 electro technical engineers and you cannot find

them in your own country, but you can in India.

• Your globalization is about to happen and your talents are

mono-cultural but need to be prepared to be multi-culturally

effective.

What if

The Expert in Intercultural Management and Organisational Culture 4

This webinar will give you

an overview of the latest

Global Talent Management Solutions

The Expert in Intercultural Management and Organisational Culture

The agenda for today

1. What if…..

2. Two reasons for global talent management solutions:

1. Demographic developments

2. Cultural diversity

3. So, why global talent management solutions (‘GTMS’)?

4. Intercultural assessment/-development centres

5. Worst case scenarios and best practices

6. Our mission, team and our clients

7. Summary

8. Questions & Answers

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The Expert in Intercultural Management and Organisational Culture

The agenda for today

1. What if…..

2. Two reasons for global talent management solutions:

1. Demographic developments

2. Cultural diversity

3. So, why global talent management solutions (‘GTMS’)?

4. Global Talent Management defined

5. Intercultural assessment/-development centres

6. Worst case scenarios and best practices

7. Our mission, team and clients

8. Summary

9. Questions & Answers

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The Expert in Intercultural Management and Organisational Culture

Why Global Talent Management Strategies?

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The Expert in Intercultural Management and Organisational Culture

Where are the talents for new industries?

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The Expert in Intercultural Management and Organisational Culture 9

Consequences

• Shrinkage and shift in working

populations

• Talents might need to be recruited around

the world

• Talents need to work without borders

• Increasingly multicultural workforces

• Demographic developments

on different continents

• More mobility but shorter assignments,

from 4 years to 18 months

• Cost of staff turnover

The Expert in Intercultural Management and Organisational Culture

Talent

Find, train, retain.

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Retain talent: The Costs

# Employees Average salary % TurnoverCost of turnover

as % of salaryAnnual cost of turnover

100 US$100.000 5% 150% US$ 750.000

500 US$100.000 5% 150% US$ 3.750.000

1.000 US$100.000 5% 150% US$ 7.500.000

5.000 US$100.000 5% 150% US$ 37.500.000

10.000 US$100.000 5% 150% US$ 75.000.000

The Expert in Intercultural Management and Organisational Culture

The agenda for today

1. What if…..

2. Two reasons for global talent management solutions:

1. Demographic developments

2. Cultural diversity

3. So, why global talent management solutions (‘GTMS’)?

4. Global Talent Management defined

5. Intercultural assessment/-development centres

6. Worst case scenarios and best practices

7. Our mission, team and clients

8. Summary

9. Questions & Answers

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The Expert in Intercultural Management and Organisational Culture 12

Manager's role varies across culturesSource : André Laurent, INSEAD Research

20 30 40 50 6010 70 80 % Percentage in agreement

Great Britain

SwedenNetherlands

USADenmark

Switzerland

Belgium

Germany

France

Italy

Indonesia

Japan

Question from a

management survey:

“It is important for a

manager to have at hand

precise answers to most

of the questions that his

subordinates may raise

about their work”

121718

23

27

38

44

46

53

66

73

78

The Expert in Intercultural Management and Organisational Culture

Cultural diversity can be a strength

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The Expert in Intercultural Management and Organisational Culture 14

The Expert in Intercultural Management and Organisational Culture

Dutch + Germans working together?

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The Expert in Intercultural Management and Organisational Culture

The Netherlands, Scandinavia

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The Expert in Intercultural Management and Organisational Culture

Germany, Switzerland

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The Expert in Intercultural Management and Organisational Culture

Synergies between Dutch and Germans on

e.g. Innovation

Consensus

Networking

Own shop

Structure

Expertise

Order

NL: All stakeholders

contribute and accept the idea

GER: Principles will be clear

before action

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The Expert in Intercultural Management and Organisational Culture

The agenda for today

1. What if…..

2. Two reasons for global talent management solutions:

1. Demographic developments

2. Cultural diversity

3. So, why global talent management solutions (‘GTMS’)?

4. Intercultural assessment/-development centres

5. Worst case scenarios and best practices

6. Our mission, team and clients

7. Summary

8. Questions & Answers

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The Expert in Intercultural Management and Organisational Culture

Where are Global Talent

Management Strategies needed?

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Team Building

The Expert in Intercultural Management and Organisational Culture

The agenda for today

1. What if…..

2. Two reasons for global talent management solutions:

1. Demographic developments

2. Cultural diversity

3. So, why global talent management solutions (‘GTMS’)?

4. Intercultural assessment/-development centres

5. Worst case scenarios and best practices

6. Our mission, team and clients

7. Questions & Answers

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The Expert in Intercultural Management and Organisational Culture 22

• Your new venture in China needs a manager

and you have a few candidates who have a

proven managerial track record in their own

countries.

The Expert in Intercultural Management and Organisational Culture

Develop Intercultural Competencies

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The Expert in Intercultural Management and Organisational Culture

Develop Intercultural Competencies

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The Expert in Intercultural Management and Organisational Culture

Develop Intercultural Competencies

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The Expert in Intercultural Management and Organisational Culture

Develop Intercultural Competencies

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The Expert in Intercultural Management and Organisational Culture

Assessment and Development Centre

+ Country Culture Briefings

• Cognitive Ability (Thinking Style)

• Behavioural Traits

• Professional Interests

• Competencies

Online and face to face

assessment

• Practical Assignments

• Language Skills

• Structured Interview

• Role Play

• Culture Compass – Cultural Values Profile

• PXT Profile

• IRC – Intercultural Readiness

• OCTF – Org./Team Culture Fit

Functional and intercultural assessment

• Advice to candidate

• Advice to management

Reporting & follow-up

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Intake by the client

The Expert in Intercultural Management and Organisational Culture 28

The Expert in Intercultural Management and Organisational Culture

The agenda for today

1. What if…..

2. Two reasons for global talent management solutions:

1. Demographic developments

2. Cultural diversity

3. So, why global talent management solutions (‘GTMS’)?

4. Intercultural assessment/-development centres

5. Worst case scenarios and best practices

6. Our mission, team and clients

7. Questions & Answers

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The Expert in Intercultural Management and Organisational Culture 30

Multinationals: Worst case GTM scenario’s

• Successful managers: victims of their own success

• Focus on technical skills

• Status of ‘the high potential’

• Favouring certain candidates

• Ex-pat status: high costs

• Talented people are on their own

• Talent officers un-aligned with daily practices

The Expert in Intercultural Management and Organisational Culture 31

Multinationals: Best GTM practices

• Mobility and duration fits with strategy: local vs. expat

vs. in/external employee

• Multiple experience abroad: think global, act local

• Assess employee’s global potential not technical skills

• Talent development = top + manager + yourself

• Consider family situation

• Invest in extra employees + learning jobs

• Learn best practices also outside

own industry

The Expert in Intercultural Management and Organisational Culture

Follow-up solutions

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The Expert in Intercultural Management and Organisational Culture

The agenda for today

1. What if…..

2. Two reasons for global talent management solutions:

1. Demographic developments

2. Cultural diversity

3. So, why global talent management solutions (‘GTMS’)?

4. Intercultural assessment/-development centres

5. Worst case scenarios and best practices

6. Our mission, team and clients

7. Summary

8. Questions & Answers

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The Expert in Intercultural Management and Organisational Culture

Itim International’s mission for global talent

management:

Helping clients develop

global talent management

strategies

that will accelerate navigating from

worldwide presence to true global

effectiveness

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The Expert in Intercultural Management and Organisational Culture 35

Our Multicultural Global Talent Management Team

The Expert in Intercultural Management and Organisational Culture 36

Selected Clients on GTM

The Expert in Intercultural Management and Organisational Culture

The agenda for today

1. What if…..

2. Two reasons for global talent management solutions:

1. Demographic developments

2. Cultural diversity

3. So, why global talent management solutions (‘GTMS’)?

4. What is GTM and where do we use it for?

5. What are intercultural assessment/-development centres?

6. Our mission, team and our clients

7. Summary

8. Questions & Answers

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The Expert in Intercultural Management and Organisational Culture

Summary: latest global talent management solutions

• Demographic developments and cultural diversity

• Balancing corporate culture and functional diversity

• To measure is to know: IA/DC’s

• Global talent management strategies = Business survival

• Responsive to change!

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Survival of the

fittest:

Responsive to

change

The Expert in Intercultural Management and Organisational Culture 39

The Expert in Intercultural Management and Organisational Culture

Thank you!

Do The Culture Compass: send an email

Read the Article:http://blog.readytomanage.com/is-an-individuals-fit-with-an-organizational-culture-just-as-important-as-with-the-job/

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Linking professionals to success

Contact:

Sjaak PappeLeimuiderdijk 297,

2154 MR Burgerveen, The Netherlands

Email: sjaak@itim.org

Telephone: +31 172 50 7933

Mobile: +31 6 21 893 843

Skype: sjaakpappe

Website: www.itim.org