Transcript

Chapter 16 - 1

Chapter 16

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

International Marketing

Chapter 16 - 2

Learning Objectives

• Characterize marketing management

• Examine product policies and decisions

• Characterize pricing issues and policies

• Identify promotion issues and decisions

• Discuss distribution issues and decisions

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Chapter 16 - 3

International Marketing Management

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Chapter 16 - 4

International Marketing as an Integrated Functional Area

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Human Resource

ManagementFinance

AccountingOperations Management

Marketing

Chapter 16 - 5Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

• Differentiation

• Cost Leadership

• Focus Strategy

International Marketing and Business Strategies

Chapter 16 - 6Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

The Marketing Mix

Product

PlacePromotion

Pricing

Chapter 16 - 7Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

• Ethnocentric

• Polycentric

• Geocentric

Standardization versus Customization

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Standardized International Marketing

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Advantages Disadvantages

•Lower Marketing Costs

•Centralized Control

•Efficient R&D

•Economies of Scale

•Global Marketplace

•Different Product Uses

•Local Legal Differences

•Local Buyer Behavior

•Local Marketing

•Market Differences

Chapter 16 - 9

Customized International Marketing

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Advantages Disadvantages

•Different Product Uses

•Local Legal Differences

•Local Buyer Behavior

•Local Marketing

•Market Differences

•Higher Marketing Costs

•Less Central Control

•Inefficient R&D

•Less Economies of Scale

•Ignores Global Market

Chapter 16 - 10

Summary of Discussion

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Chapter 16 - 11

International Product Policies

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Chapter 16 - 12Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

• Target Customers

• Legal Forces

• Cultural Influences

• Economic Factors

• Brand Names

Standardized Products or

Customized Products?

Chapter 16 - 13

Target Customers

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Industrial Products

Consumer Products

Chapter 16 - 14

Legal Forces

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Labeling Requirements

Health Standards

Technical Standards

Product Design

Chapter 16 - 15Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

Cultural Influences

• Language

• Ingredients

• Packaging

• Presentation

Chapter 16 - 16

Economic Factors

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EconomicDevelopment

Local Infrastructure

Chapter 16 - 17

• Packaging• Design• Advertising

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Brand Names

Chapter 16 - 18

Summary of Discussion

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Chapter 16 - 19

International Pricing Issues and Decisions

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Chapter 16 - 20

Pricing Issues

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•Varying Costs of Doing Business

•Transportation and Tariffs

•Distribution Practices

•Exchange-Rate Fluctuations

Chapter 16 - 21

Pricing Policies

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•Standard

•Two-Tiered

•Market Price

Chapter 16 - 22Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

Conditions for Success

• Demand • Costs• Arbitrage

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Market Pricing Benefits

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Match Local Costs to Local Sales

Base Prices on Local Markets

Monitor Conditions

Delegate Authority

Chapter 16 - 24Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

Market Pricing Risks

Damage to Brand Names

Gray Market Development

Consumer Resentment

Chapter 16 - 25

Summary of Discussion

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Chapter 16 - 26

International Promotion Issues and Decisions

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Chapter 16 - 27

The Promotion Mix

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•Advertising

•Personal Selling

•Sales Promotion

•Public Relations

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Advertising Strategy

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Three Decision Factors

Global vs. LocalMediumMessage

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What Is Personal Selling?

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•Industrial Products•Consumer Products

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Advantages of Personal Selling

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Knowledge of Local Markets

Close Contact with Customers

Access to Valuable Market Information

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Disadvantages of Personal Selling

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Compensating Sales Representatives

Making Contacts After the Sale

Expenses of Regional Sales Offices

Chapter 16 - 32Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

Sales Promotion

•Retailers

•Wholesalers

•Consumers

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Public Relations

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The General Public

Government Regulators

Enhanced Reputation

Chapter 16 - 34

Summary of Discussion

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Chapter 16 - 35

International Distribution Issues and

Decisions

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Chapter 16 - 36

Mode Advantages Disadvantages

Train Reliable, Low Cost Rail Routes Only, Slow

Airplane Safe, Reliable Costly, Limited Access

Truck Versatile, Low Cost Size Limitations

Ship Low Cost, Large Items Slow, Indirect

Online Fast Delivery Product Limitations

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International Distribution

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Transportation Mode

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Inventory and Service

Chapter 16 - 38Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

Channels of Distribution

Manufacturer Manufacturer Manufacturer

ImportAgent

ImportAgent

ImportAgent

Customer Retailer

Customer

Wholesaler

Retailer

Customer

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Channel Length

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Distribution Channel Stages

Direct Sales to Customers

Use of Retailers

Use of Wholesalers

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Distribution Strategy

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Home-CountryMethods

Foreign Distributors

Joint VenturesLocal-Market

Systems

Chapter 16 - 41

Summary of Discussion

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Chapter 16 - 42

Chapter 16

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International Marketing

Chapter 16 - 43Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall

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