FROM BUZZ PHRASE TO BUSINESS CASE · fewer patient safety incidents A Fortune 100 company reduced quality errors from 5,658 parts per million to 52 parts per million Absenteeism costs

54%

67%

FROM BUZZ PHRASE TO BUSINESS CASE:Why Employee Engagement Really Matters

Only 54% of employees recommend their company as a good place to work

A stunning 67% of U.S.employees are disenganged

60%

28%QUALITY

Did you know?75% of Zappos’ purhcases

come from repeat customers

Disengaged employes cost an estimated $3,400 for every $10,000 of salary

Disengaged employees cost the American

economy up to $350 billion a year

Turnover costs 10-40% of employee’s annual

salary

Engaged employees are 5x less likely than

non-engaged employees to have a

safety incident

Did you know?WD-40’s 2014 Employee Engagement Index was

93.7%

3.5xSAFETY

Organizations in the top quartiles of

egangement have 41% fewer patient safety

incidents

A Fortune 100 company reduced

quality errors from 5,658 parts per million to 52 parts per million

Absenteeism costs $3,600 per year for

each hourly worker and $2,650 per year for

each salaried worker

21%

37%

60%

48%

Companies with highly engaged customers have

higher net promoter scores than the average

company

Engaged workplaces experience

less the� than the average workplace

DISENGAGEMENT BY NUMBERS

9 PERFORMANCE OUTCOMES

ENGAGEMENT BY THE NUMBERS

21% Higher pro�tability and productivity

37% lower absenteeism

48% fewer safety incidents

25-60% lower turnover

MEANINGFUL WORK• Mission/Purpose/Values• Collabroative environment• Transparent practices

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RESOURCEShttp://www.gallup.com/poll/189071/little-change-employee-engagement-january.aspx?g_source=EMPLOYEE_ENGAGEMENT&g_medium=topic&g_campaign=tiles

https://www.o�cevibe.com/blog/the-working-dead-the-cost-of-low-employee-engagement

http://www.aon.com/human-capital-consulting/thought-leadership/talent_mgmt/survey-2011-european-engagement.jsp

http://www.adeccousa.com/employers/resources/Pages/cost-of-turnover-calculator.aspx

http://www.gallup.com/services/169328/q12-employee-engagement.aspx

http://www.ddiworld.com/ddi/media/monographs/employeeengagement_mg_ddi.pdf?ext=.pdf

http://www.gallup.com/services/178517/state-global-workplace.aspx

http://www.inc.com/inc-advisor/zappos-managing-people-uncommon-service.html

LEARNING ANDGROWTH• Clear career path• Continuous improvement culture• So� and hard skills training

STRENGTHS-BASED• Focus on unique gi�s• Boost positivity• Improved engagement

4 MUST-HAVE PIECES OF THE ENGAGEMENT PUZZLE

ALIGNED GOALS• Clear company goals• Goals cascaded to employees• Consistent perfromance checks

Find and invest the time to make these important changes to keep your employees engaged and firing on all cylinders