54% 67% FROM BUZZ PHRASE TO BUSINESS CASE: Why Employee Engagement Really Matters Only 54% of employees recommend their company as a good place to work A stunning 67% of U.S. employees are disenganged 60% 28% QUALITY Did you know? 75% of Zappos’ purhcases come from repeat customers Disengaged employes cost an estimated $3,400 for every $10,000 of salary Disengaged employees cost the American economy up to $350 billion a year Turnover costs 10-40% of employee’s annual salary Engaged employees are 5x less likely than non-engaged employees to have a safety incident Did you know? WD-40’s 2014 Employee Engagement Index was 93.7% 3.5x SAFETY Organizations in the top quartiles of egangement have 41% fewer patient safety incidents A Fortune 100 company reduced quality errors from 5,658 parts per million to 52 parts per million Absenteeism costs $3,600 per year for each hourly worker and $2,650 per year for each salaried worker 21% 37% 60% 48% Companies with highly engaged customers have higher net promoter scores than the average company Engaged workplaces experience less theſt than the average workplace DISENGAGEMENT BY NUMBERS 9 PERFORMANCE OUTCOMES ENGAGEMENT BY THE NUMBERS 21% Higher profitability and productivity 37% lower absenteeism 48% fewer safety incidents 25-60% lower turnover
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FROM BUZZ PHRASE TO BUSINESS CASE · fewer patient safety incidents A Fortune 100 company reduced quality errors from 5,658 parts per million to 52 parts per million Absenteeism costs
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Transcript
54%
67%
FROM BUZZ PHRASE TO BUSINESS CASE:Why Employee Engagement Really Matters
Only 54% of employees recommend their company as a good place to work
A stunning 67% of U.S.employees are disenganged
60%
28%QUALITY
Did you know?75% of Zappos’ purhcases
come from repeat customers
Disengaged employes cost an estimated $3,400 for every $10,000 of salary
Disengaged employees cost the American
economy up to $350 billion a year
Turnover costs 10-40% of employee’s annual
salary
Engaged employees are 5x less likely than
non-engaged employees to have a
safety incident
Did you know?WD-40’s 2014 Employee Engagement Index was
93.7%
3.5xSAFETY
Organizations in the top quartiles of
egangement have 41% fewer patient safety
incidents
A Fortune 100 company reduced
quality errors from 5,658 parts per million to 52 parts per million