Transcript
Internship presentationon
Website Designing & Development“CRM”
Presented by: Divya Lunawat 12CS001572
MPCPL | Introduction
• provide all the cutting edge hardware, software, networking and
infrastructure solutions .
• tailor-made solutions for right from a large multi-location
company exploring its I.T. related solutions to a new born industry
• I.T. Infrastructure Consultancy • Networking Solution LAN-WAN. • Intranet – Extranet• Custom software development• Technology Consulting• Web Development• Annual Maintenance Contracts (AMC’s)
MPCPL | Services
Organization structure of MPCPL
CEO
Creative Department
Marketing Department
Administrative Department
Project management Department
Software Development Department
COO
My Intern Department
Activity assigned to me
• During my internship I was assigned to the Software
Development department and I was assigned to develop a
Website of “CRM”
• They already had a CRM software on their Intranet which
needed to be rebuilt to use their services on internet
What is CRM?
• manages company’s interaction with current and
future customers.
• involves technology to organize, automate, and
synchronize sales, marketing, customer service, and technical
support.
• Helps to learn more about customers' needs and behaviors
Why CRM?
• customer-oriented feature
• one-to-one solutions to customers' requirements,
• direct online communications with customer
• customer service centres
Needs of CRM ?
• customize their offerings to suit the individual tastes of their
customers.
• provide timely, accurate processing of customer orders and
requests and the ongoing management of customer
accounts.
Objectives of Internship
• To get exposed to functions, structures and operational
activities of an organization.
• To learn how various Software, tools and techniques that
are learned in college , are applied in an organization
• To contribute my effort to the organization
Assignment Undertaken
Assignment 1: Database
-Purpose: To understand their Software and develop the
database accordingly.
-My Role:
-To Study their Software, identify the important parameters and
build the database accordingly
-Technology Used: Sql Server 2008
Assignment Undertaken
Assignment 2: Creative Design
-Purpose: To understand the concept of designing .
-My Role: I was involved in web design
-Lesson learned:
-Different aspect of designing like choosing a color and how
corporate color are used in designing.
-Technology Used: HTML,CSS,AJAX
Assignment Undertaken
Assignment 3: Development of Modules
-Purpose: To develop the Modules
-Customer Data
-Complain Register
-Maintenance Contract
-My Role: Understanding the working, and developing these
modules accordingly
-Technology Used: Asp.net
Assignment Undertaken
Assignment 4: Database Connectivity
-Purpose: Connect the database and the Code
-My Role: Using code ensuring connectivity, and data enters
in the correct format
-Technology Used: LINQ
DATABASE DIAGRAM
DEMO
Conclusion
-The internship period of 45 days at MPCPL gave me an immense
opportunity to learn various skills and grasp the practical
working scenario in the organization.
-This internship not only provided me an opportunity to learn
from the practical field of Software Development but also helped
me to develop my ability to adapt to the requirements of today’s
Software World.
Conclusion
-I gained a very valuable experience during my internship. I really
appreciate the way MPCPL treated me as a valued member and
the appreciation it showed towards my actions.
References
• Imar Spaanjaars, “Beginning ASP.NET 3.5 with Visual C# and .NET”, Wiley Publications.
• Henry F. Korth, “Database Management System”. • www.w3schools.com • Student guide, “Designing and creating a website”. • www.asp.net• https://msdn.microsoft.com/en-us/aa336522.aspx• www.codeproject.com• asp.net-tutorials.com
Thank You