Exceeding Customer Expectations by launching Bata Mobile Application.
Post on 17-Jan-2016
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Exceeding Customer Expectations by launching Bata Mobile Application
Bata Goes Mobile.... Shop Anytime,
Anywhere!
Targeting 213 Mn Mobile Users in India by
Mobile / Tablet Application Launch
• User Friendly Experience
• Interactive User Interface
• More Convenient & Faster
• Easy to Browse
• Increase Social Adaptability
• Available for Android & IOS platform
Mobile App Features
Mass
Campaign
BANNERS & LANDING PAGE . on Bata India website
Home Page Dropdown Product Listing Product Detail
Check Out pageOrder SummaryPayment PageThank You
Customer Shopping Experience on Mobile
Customer Database Collection at Mobile/ Tablet Application
Easy Login Features
via Social Media Buttons
Category & Sub-category Dropdowns showcasing shoe types, brands & trends
1
23
4
56
Product Listing & Product Detail Pages with filters & sort tools
89
Easy Checkout Process with smooth Login, Shipping, Payment Options
7
The Overwhelming Response
Exceeding Customer Expectations via Omni Channel Experience
Click & Collect NEW WAY to GO SHOPPING....
• More Convenient
• Flexible Collection Times
• Free Shipping
• Easy Exchange & Returns
• Additional Walk-ins to Stores
• Increased Online conversion
Click & Collect Benefits
PROCESS
Button at the Product Detail Page
1) Add Product to Your Cart
2) It’s Easy to Select a Store Near You
3) Order Confirmation Mail
4) Collect Your Order
from Bata Store
The Overwhelming Response
• Drove Additional Walk-ins to Stores
• Hundreds of Happy Customers
• Customer Friendly Approach
• Customers Requests to widen the reach
• Convenience at its best
Thank You
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