Eternity NE VoIP

Hearty Welcome!

ETERNITY NE

VoIP Configuration

Agenda

Introduction to VoIP

Network Parameters

SIP Trunk Configuration

SIP Extension Configuration

Matrix Extended IP Phone

Video Calling through VoIP

What is VoIP?

Voice over Internet Protocol is a technique which is used in delivery of voice communication sessions over internet

In VoIP calling, voice is first converted into digital signals or IP packets and then transferred over internet

Agenda

Network Parameters

VoIP Module in ETERNITY NE

To have the functionality of VoIP in ETERNITY NE, a VoIP module must be installed in it.

Network Connection Type

Static

If your network uses Static IP address scheme, select STATIC in ETERNITY NE

In Dynamic Host Configuration Protocol(DHCP), network assigns free available IP address to the system

When your network uses PPPoE addressing scheme, PPPoE server will automatically assign IP network credentials

Network Parameters

Select Preferred WAN type i.e. Ethernet or Wireless WAN 1 or 2

Select Network connection type i.e.

Static, DHCP or PPPoE

Basic Settings Network Parameters

Program IP details here for

connection type: Static

Define user name, Password & Service name for

connection type PPPoE

Network Parameters

Define Access point, Dial – up number

Define User name & password for authentication (Optional)

Dynamic DNS

Dynamic DNS means to assign one Domain Name to such host whose IP address

changed frequently

For this setup DDNS client should be installed in client network who can give

updates to globally accessible DDNS server about public IP details assigned to

router at client site

Configuring Dynamic DNS

Program the Host Name provided by Dyndns.org here, if the

DDNS option is enabled

Program the ‘User-ID’

provided by Dyndns.org here, if the

DDNS option is enabled

Click here to update the IP address at particular

instant

Simple Traversal of UDP through NATs

UDP (User Datagram Protocol) is a Network Protocol for

Transmission of Data

Router

STUN Server

STUN Client

STUN Client requests STUN Server

Server updates with IP address used by router and open port to client

Client uses this information of IP address and free port from the server to ETERNITY NE

Configuring STUN

Program this parameter if your

ETERNITY is located behind a NAT Router

Program the STUN Server Address & port here

DHCP Server

The DHCP server manages a pool of IP addresses.

Server assigns IP addresses and IP parameters to IP devices and computers to add to its own network.

ETERNITY NE has in-built DHCP server for registering Matrix IP phones

Configuring DHCP Server

Enable DHCP server from here

Define the total number of hosts on the network (2-48)

Program the DNS IP address here

Define the starting IP address of DHCP pool

Lease time after which IP address will be reassigned

ETERNITY NE as DHCP Server

192.168.2.50 192.168.2.51 192.168.2.52 192.168.2.54

Agenda

Network Parameters

VoIP calls can be Initiated after suitable programming of SIP Trunks

ETERNITY NE supports 2 types of SIP trunks: Peer to Peer and Proxy

Peer-to-Peer Calling

203.88.143.218 204.88.142.218

Internet TCP/IP

Making a VoIP call directly to the destination without any intervention of any mediator is called

peer-to-peer calling.

You just need to know the called party’s IP address.

Advance Settings VoIP Configuration

Peer to Peer Table

Enter Destination IP address to be dialed in

opposite to the number

Configuration: Peer-to-Peer Calling

Basic Settings SIP Trunks

Keep SIP ID blank for Peer – to – Peer calling

Enable SIP trunk from here

Define trunk type Peer – To – Peer for P2P calling

This parameter has two options:

Trunk and Station

If you select Trunk, then it will follow the route

incoming call as per the SIP trunk

Peer-to-Peer Calling

If you select Station, then it will follow the direct landing on specified

extension

Calling 205

201 205 207

Proxy Calling

Making VoIP calls through proxy server is called proxy calling

Proxy Server: abc.com

Client 1 SIP ID 401

Client 2 SIP ID 402

Client 3 SIP ID 403

401 calling 402

Requirement for Proxy Calling

Proxy server authenticates the clients for outgoing calls through it

What is required for

authentication?

SIP ID

Authentication ID

Authentication Password

Registrar Server Address

Registrar Server port

Configuration: Proxy Calling

Define trunk type as Proxy for Proxy Calling

Enable SIP trunk from here

Registrar Server Address of Proxy server & port number

Program Authentication ID & password given by ITSP for

Proxy calling

Configuration: Proxy Calling

Enable outbound Proxy & Program Proxy address & port number. The outbound proxy is a normal

SIP proxy. You configure your client, the phone or software, to use the proxy for all SIP sessions

SIP Trunk: Parameters

Select Vocoder preference according to the available

Bandwidth

COS applicable to SIP trunk when used as peer to peer

Parameters applicable to SIP

trunk when used as peer to peer

Agenda

Network Parameters

SIP Extension

SIP extensions in ETERNITY NE works similar to any SLT or DKP in it

SLT DKP SIP Extension

SIP Extension

ETERNITY NE acts as SIP server to register SIP extensions

ETERNITY NE supports up to 16 SIP Extensions (8 – In-Built Available ) (Other 8 – SIP Extension license required)

Configuring SIP Extension

Basic Settings SIP Extensions

Enable flag to enable SIP Extension

Define user name & password to authenticate

SIP Extension

COS for SIP Extension

Let’s take an

example

Matrix SPARSH VP248 Soft phone in PC Soft phone in android device

For SIP extension

You can register three SIP devices

simultaneously with one SIP ID:

Call Forking

You have to give number and name to the required SIP extension

Basic Settings Extn. & Feature

The name & number you have given

After enabling the SIP extension, define the Authentication ID &

Password

Configuration at Matrix SPARSH VP248

Open the GUI of

SPARSH VP248

Configure the SIP trunk settings

according to the server, ETERNITY

Enter ETERNITY NE’s IP address in registrar

server address

SIP trunk mode should

be proxy

After successful settings, SIP trunk is

active

SIP Extension Status in ETERNITY NE

In the SIP extension status of ETERNITY

NE for SPARSH VP248 registration is shown

Matrix SPARSH VP248 as SIP Extension

Configuration Soft Phone in PC

Download any soft phone and install it in your PC

Open the soft phone settings and configure as

per the server

Configuration Soft Phone in PC

Second contact has been registered for the soft phone in

PC Soft Phone as SIP Extension

Configuration Soft Phone in Android Phone

Download soft phone and install it in your phone

Third contact has been registered for the soft phone in

android phone

Android Soft Phone as SIP Extension

Agenda

Network Parameters

SIP extensions we registered just previously are called as Open SIP Phones. These phones do not work as a DKP.

Matrix provides its proprietary IP phones to register as an Extended IP Phone which will work as it is a DKP

Matrix SPARSH VP248

Matrix SPARSH MS

Configuring Matrix Extended IP Phone Enable extended

phone mode, select the type and enter MAC address of the

Click on Location-1

Configuring Matrix Extended IP Phone

Server Address: IP address of ETERNITY NE

Server Port: HTTP port / Web Server Port of ETERNITY NE

Note: Details required to be entered at IP phone side when it is to be used as extended phone mode, whether it is SPARSH VP248, SPARSH MS or

SPARSH M2S

Matrix Extended IP Phone- SPARSH VP248

Keep pressing # after loading

Server port is 80

Matrix Extended IP Phone- SPARSH MS

SPARSH MS is a mobile softphone client for android smartphones and iPhones for consistent in-office experience.

You can use Wi-Fi or cellular networks to connect to the system while working from office, home or travelling to any location.

There is a flexibility to reach to office users with direct extension number dialing.

Download Matrix SPARSH MS from play store if you have android device or from apple store if you have iPhone.

Configuring Matrix Extended IP Phone

Here select extended phone type as

SPARSH MS, then enter IMEI number

or device ID

Select the internal and

external registrar address as per

the network connectivity

Server port is 80

Agenda

Network Parameters

Matrix provides video calling facility also with VoIP calling only.

The phones we use for example

Video Calling with SPARSH M2S

Download Matrix SPARSH M2S from play store if you have android device or from apple store if you have iPhone.

All the settings of SPARSH M2S is similar to SPARSH MS for the server settings at ETERNITY NE server end

After you install the application of SPARSH M2S; let us suppose you are using an android tablet for video calling

You will have to enter the credentials as per

the server settings (Extended phone type

settings)

User is registered properly

XYZ is calling another SIP

extension 615

Option to start video

Option to start audio

Option to send IM

Option to make a video call

Here it will be your video

During an audio call, you can

switch it over a video call by selecting this

option

Options: Video Calling with SPARSH M2S

Video Calling with Bria Soft phone

Enter the credentials in the SIP account of

Bria phone

Disable the ICE flag

Option for video call

Video Calling with Linphone

Disable the ICE flag

Video Calling with Linphone

Enter the SIP extension number

whom you want to call

Video calling: Caller’s video

will come

Eternity NE VoIP

proxy calling

ip parameters

client network

ip network credentials

dns ip address

trunk type peer

pppoe server

destination ip address

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