DWC+ Teleclass Twitter For Beginners

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An overview of how to use Twitter for business by Diane K. Danielson. Presented to the Downtown Women's Club on 4.30.09

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for Beginners

By Diane K. DanielsonFounder & Chief Social Media Strategist

www.DowntownWomensClub.com

1

Why ?

The business meeting

The reunion/girls’ night out

The cocktail party

2

Why ? ?• What to read:– Insights from experts and colleagues– Stay up to date (industry/biz/news/trends)– Follow the competition

• What to post - 30/30/30/10 rule:– 30% self promotion– 30% promoting others– 30% your personality– 10% just for fun

3

Your @name & icon

• What’s your brand?– @DowntownWoman v. @DianeDanielson

• Icon: – avatar, logo or you?– Be consistent (even across platforms)

4

Start by following

• Who to follow?– @breakingnews, @cnn– Industry leaders– http://mrtweet.net/ – Who your friends follow

5

Who I don’t follow

• They lock their updates• They tweet as a company, not an individual• There are no “@s” in their tweetstream• They have a beefcake photo• They have offensive tweets• They are clearly spam (get rich, etc.)• They just don’t interest me

6

Case Study: Soccer Cleats

• Go to http://search.twitter.com. • Find people tweeting about “soccer cleats”• Follow them

7

Case Study: Soccer Cleats

• What do you learn?– Women are a large percentage of purchasers– The international term is “boots”– Guys will buy “boots” just because they want

something new– Orange is the hot new color– Customization is a new trend

8

Case Study: Soccer Cleats

• What do you learn?– Competitors– Bloggers– Retailers

9

Twitter Search is the New Google

• Real-time search• Set up RSS feeds

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Case Study: Soccer Cleats• Next steps? Follow who the

competition, bloggers and retailers are following.

11

Case Study: Soccer Cleats• Back to beginning:

@Name or @Brand? Image, logo or icon? Celebrity? CEO? eRep? What do you tweet about? • Soccer fashion? • Guess whose cleat?• Soccer updates?

12

Time Management• Create a schedule• Sampling of Twitter Tools:– www.hootsuite.com times your tweets, tracks links– www.twhirl.org auto shortens links– www.twitthis.com posts what you read with a click– www.twitterfeed.com links your blog to Twitter– Facebook Twitter App links Tweets to Facebook

13

Twitter Speak• @[someone’s name]. This is a Twitter user name.• RT or “Retweet”. This means they’re forwarding

along someone else’s tweet.• #[Acronym]. This is a hashtag system where

people can categorize their tweets to help others search for them.

• DM (Direct Message). This means send a private tweet to an individual, i.e. “DM me the details.”

14

Why ? ?• Reached out to VIPs• Landed radio interviews• Helped promote Downtown Women’s Club• Virtually attended conferences• Gained most followers by tweeting the

Emmy’s• Made friends while having fun

15

Just for fun• http://twitter-friends.com/• http://monitter.com/• http://twitter.com/downloads• http://whofollowswhom.com/

• Want more? Google “twitter applications”

16

http://twitter.com/DowntownWoman

17

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Thank you!

Diane K. Danielson@DowntownWoman

www.dianedanielson.com

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