DRIVER TRAINING COMPUTER WORKSHOP October 2006. CYBERPHOBIA: The irrational fear of computers or technology.

DRIVER TRAINING

COMPUTER WORKSHOP

October 2006

CYBERPHOBIA:The irrational fear of computers or technology

The Computer is your …

Friend

Goals and Objectives• Understand the basics of creating and saving documents

• Understand how to access the internet

• Understand how to utilize the Ohio driver training website

• Understand how to send and receive emails and attachments

• Complete the online renewal application for your enterprise

• Learn what it costs

• See the value of joining the world of technology

WWW.Goingonline...

Key Terms:The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data.

An Internet service provider (abbr. ISP, also called Internet access provider or IAP) is a business or organization that sells to consumers access to the Internet and related services.

The World Wide Web (or simply the "Web") is a global, read-write information space.

A domain name is a name that is entered into a computer and then looked up in the global Domain Name System which informs the computer of the IP address(es) with that name.

A website is a collection of web pages, typically common to a particular domain name on the World Wide Web on the Internet.

SEARCH ENGINEA search engine is a program designed to help find information stored on a computer system, such as on the World Wide Web. The search engine allows one to ask for content meeting specific criteria and retrieves a list of references that match those criteria.

Log-on

Summary

In Box

Message

Attachment Page

Save or Open?

The Attachment!

Summary

Compose & Send

Protocol & ProfessionalismProtocol & Professionalism

Your email is a business address

Email is a public and legal business record

“Don’t send anything over the email that you wouldn’t want published on the front page of the U.S.A. Today.”

Netiquette by Virginia Shea

Email Guidelines“To” line: If you enter the recipient’s name first, a mere slip of the finger can send a message before its’ time. Save this to the end.

Subject Line: Make sure to fill it. A blank header can make your message a low priority for the recipient.

If you use the reply button, make sure your subject is still relevant. Be as specific and concise as possible.

Message: Keep it short. Longer messages should be sent as attachments.

Use spell check. Remember that your spellchecker will catch misspelled words, but not misused ones.

Watch your tone. The reader cannot see your face or hear your tone of voice so chose your words carefully and thoughtfully.

Signature: Don’t forget it.

Courtesy

• Don’t expect an instant response• Not everyone is sitting in front of the computer with e-mail

turned on. The beauty of Internet communication is that it is convenient. If your message is urgent, use the telephone.

• Don’t forward without permission• If the message was sent to you and only you, be prepared to

take responsibility if you pass it on. Too often confidential information has gone global because of someone’s lack of judgment.

• Don’t mix business with pleasure• Most people have more than one email address. Don’t send

personal messages to business addresses.

INVESTING IN TECHNOLOGY

Hardware

Software

Peripherals

Supplies

Introduction to computers

Terms

Hardware

Software

Peripherals

Operating System

Hardware

Software

Peripherals

Operating SystemsAn operating system (OS) is a software program that manages the hardware and software resources of a computer.

Mac OS X® (“Mac OS Ten”) – Used in Apple Computers

Microsoft Windows® - Used in most other PCs

Other operating systems are available, but their uses go beyond the scope of this course.

Common SoftwareMicrosoft Office Suite®: ($449)

• Word® - Word Processing ($229)

• Excel® - Spreadsheets & Graphs ($229)

• PowerPoint® - Presentations ($229)

• Access® - Relational Database Management System ($229)

Common SoftwareAdobe Reader ® - For reading portable document format (PDF) files (Free)

QuickBooks ® - Accounting Software ($199)

Media Players – Show videos (Free)

• QuickTime ®

• Real Player ®

• Windows Media Player ®

Drivers – Included with peripherals

Virus Protection – Keeps the bad guys away (Various costs)

Hardware Cost Factors

Fewer Dollars More Dollars