“Do You Tweet?” Social Media and Jails

“Do You Tweet?”Social Media and Jails

Large Jail Network MeetingAurora, CO USA

Sept. 22-23, 2009

Connie Clemconnie@cleminfostrategies.com

Social Media Means:• Users sharing content – Blog posts, comments, photos, articles, video,

podcasts, etc.

• Networking sites– Facebook (250 million)– LinkedIn (45 million)– Twitter (11% of Americans?)– LJN (200+ ?)

connie@cleminfostrategies.com 2Large Jail Network – September 2009

Worried?

Use Social Media to Keep Up With:

• Colleagues and partners• Community: leaders, voters • Your staff • Potential new hires and volunteers• Detainees and supervisees

ColleaguesWhy?– News and information– Collaboration– Expertise sharing

How?– LinkedIn– LJN / NIC Corrections Community– Twitter– GovLoop

CommunityWhy?• Sharing achievements• Sharing safety alerts• Requesting input• Responding to concerns• Correcting misperceptions or errors• Recruiting staff

CommunityHow?• Agency blog• Twitter• Facebook• YouTube• Wikipedia profile• Local media sites: use Google Alerts

to track news media

StaffWhy?• Connecting across sites and schedules• Sharing:– Intelligence– Security alerts– Training content– Policy– Social content (events, etc.)– Good news

StaffHow?• In-house solutions• Private online solutions– Yammer– Twitter– Ning

New Hires & Volunteers

Why?• Career and work history• Educational background• Friends• Affiliations and achievements • Anything iffy?

New Hires & VolunteersHow? • Pipl.com• Search tools– search.twitter.com– Spokeo.com– FriendFeed

• Direct search of Facebook, MySpace, LinkedIn . . .

Detainees/OffendersWhy?• Identity • Family • Intelligence and supervision compliance – Friends and associates– Activities– Travel– Photos

Detainees/OffendersHow?• Pipl.com • Spokeo • FriendFeed• Facebook, MySpace, YouTube, Flickr, etc.

“What happens in Vegas stays . . .

on YouTube, Flickr, Twitter, and Facebook”

- Erik Qualman

Facebook.com

• Group page– Enlist “fans”

• Multi-media sharing and dialogue

ACA on Facebook

connie@cleminfostrategies.com 16NAJIS Conference – Sept 16, 2009

LinkedIn.com

• Personal profile = Online resume• Connect with colleagues• Join “Groups”– Professional interests– Organizations, businesses– Schools– Current and former employees

Tommy Norris on LinkedIn

connie@cleminfostrategies.com NAJIS Conference – Sept 16, 2009 18

Bexar County D.A. on LinkedIn

Twitter.com• Short posts• News moves fast• Create a personal or agency voice• “Follow” people who share good info• “Re-tweet” to pass along good items

NACo on Twitter

connie@cleminfostrategies.com Large Jail Network – September 2009 21

GovLoop.com

• Online community created for government agency staff

• Local, state, federal, and worldwide participants

• Many interest groups

Govloop: Gov 2.0 Group

How To Start?• Involve all the right people.– Admin, public info, IT, HR, legal

• Fit it to the agency’s mission.• Review tools, security options, and firewall

issues.• Plan who will do it.• Consider special policy and planning issues

for public info.

On the Public Side –

• Learn one tool, then expand to others.• Be interesting!• Be casual, but professional.• Be responsive.• Use and re-use your content in Tweets, blog

posts, web site, Facebook, etc.

Some Justice-Related Sites

http://correctionalofficersafety.blogspot.comhttp://wijisgateway.org/http://cops2point0.comhttp://www.realcostofprisons.org/blog/LinkedIn groups – – NIEM, Corrections evidence-based practices,

more . . .

For Further Reading• See collected items at http://delicious.com/ConnieInfo/SocialMediaGovernment • Use http://Technorati.com to find blogs with good value. Follow links to others. • Pentagon’s adoption of social media - http://

www.govexec.com/story_page.cfm?articleid=43421&dcn=e_gvet • Crime tips in D.C. – “Can government be cool?” http://

blogs.govexec.com/fedblog/2009/08/can_government_be_cool.php • “The Wiki Way To Plan” – social media tools for citizen engagement.” By Ellen

Perlman | August 18, 2009. http://www.governing.com/column/wiki-way-plan• Video on social media impact, Erik Qualman. http

://socialnomics.net/2009/08/11/statistics-show-social-media-is-bigger-than-you-think/

• Social media in hiring. May 20 2009, Jobvite (press release) http://www.earthtimes.org/articles/show/jobvite-social-recruitment-survey-companies,831809.shtml

• Wikipedia’s index to social networking sites – http://en.wikipedia.org/wiki/List_of_social_networking_websites

• Chris Brogan – http://www.chrisbrogan.com – everything social media

Thanks!Return survey & leave card to get the write-up.

Find Me Online:connie@cleminfostrategies.com

303.242.6278http://www.LinkedIn/In/ConnieClem

http://Twitter.com/ConnieInfohttp://cleminfostrategies.com

“Do You Tweet?” Social Media and Jails

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