Communication & Health literacy – turning a spotlight on health services Sept 2013 – HCCC Webinar Dr Karen Luxford Director, Patient Based Care.

Communication & Health literacy – turning a spotlight on health services

Sept 2013 – HCCC Webinar

Dr Karen LuxfordDirector, Patient Based Care

“Over half of Australians

have low health

literacy levels”

Dr Rima Rudd, Harvard

“My doctor instructs me to ‘take one tablet three

times a day’: I wake up in the morning and

take one tablet, as I am eating breakfast I take

my second tablet. I brush my teeth and take

my third tablet, all before 8am.

I’m a good girl and I have done exactly what the

doctor told me to do.”

How are

you

addressing

health

literacy

barriers?

Mandatory for

service

accreditation

from 2013

Acknowledgement

Patient Based Care Team:

• Karen Luxford

• Alison Lee, Anne Axam, Sally Bates & Donna Lloyd

karen.luxford@cec.health.nsw.gov.au