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The key Elements of Digital Transformation
Tshifhiwa Ramuthaga04/03/2015
Is it the end of CIO era or the rebirth of a new partnership?
My current insurance plan
Application
Examples of alerts
Insurance
Aggressive driving
Accidents
What if the accident alert could...
System sends personal details to the nearest hospital
Patient files are retrieved using personal data sent by system
Hospital prepares a bed for patient
System contact respective Med Aid with hospital Ref.
Ambulance dispatched to scene
Ambulance examines patient and transports patient to the hospital
System contacts Insurance
Insurance dispatches towing truck
Next of kin is alerted
System contacts the nearest Police Station
Police are dispatched to go investigate the accident scene
CIO Priorities
shrinking budgets poor adoption of IT governance and complex
CIO reporting lines growth of shadow IT money in the wrong hands- technology
investment without understanding of scalability, integration and security requirements
CIO challenges
The IT organisation and the CIO may loose credibility.
The CIO may move to support backend IT infrastructure while CMO increase in digital footprint.
The IT organisation may be left to support investments with scalability issues, integration challenges and security concerns.
The IT budget may shrink further, while shadow IT grows due to inability of IT to respond to new digital priorities.
A shift to silos with technology solutions that are not integrated
What are the costs of doing nothing ?
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What can the CIO do?
Turn your world upside down◦ partner with other IT and business leaders◦ expand your research base e.g. Gartner (IT),
industry related material (business innovation) Assess whether your organisation needs a
digital strategy. Digital context, opportunities, threats, gaps,
capabilities and synergies. The IT strategy may need to be extended to
create a base for digital strategy.
What can the CIO do?
Redefine the role of the CIO and the IT service offering ◦ get IT right ◦ add a new delivery mode (add bimodal mode of
delivery) ◦ create partnerships – internally and externally◦ build multidisciplinary teams ◦ extend governance to accommodate digital and
define new metrics ◦ define roles and responsibilities and acquire new
skills ◦ bring back the CIO’s killer list - legacy
modernisation◦ lead the development of new business processes or
refine existing business processes
What can the CIO do?
Creating a new world order
The CIO must lead or participate in the organisation’s digital journey.
CIOs need to reposition themselves and the IT organisation as trusted advisors to the business and create both internal and external partnerships in order to deliver digital solutions.
Governance must be extended to accommodate digital initiatives.
Use technology innovation to create business demand.
Create a new world order
Let’s get digital
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