Cio digital transformation final

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The key Elements of Digital Transformation

Tshifhiwa Ramuthaga04/03/2015

Is it the end of CIO era or the rebirth of a new partnership?

My current insurance plan

Application

Examples of alerts

Insurance

Aggressive driving

Accidents

What if the accident alert could...

System sends personal details to the nearest hospital

Patient files are retrieved using personal data sent by system

Hospital prepares a bed for patient

System contact respective Med Aid with hospital Ref.

Ambulance dispatched to scene

Ambulance examines patient and transports patient to the hospital

System contacts Insurance

Insurance dispatches towing truck

Next of kin is alerted

System contacts the nearest Police Station

Police are dispatched to go investigate the accident scene

CIO Priorities

shrinking budgets poor adoption of IT governance and complex

CIO reporting lines growth of shadow IT money in the wrong hands- technology

investment without understanding of scalability, integration and security requirements

CIO challenges

The IT organisation and the CIO may loose credibility.

The CIO may move to support backend IT infrastructure while CMO increase in digital footprint.

The IT organisation may be left to support investments with scalability issues, integration challenges and security concerns.

The IT budget may shrink further, while shadow IT grows due to inability of IT to respond to new digital priorities.

A shift to silos with technology solutions that are not integrated

What are the costs of doing nothing ?

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What can the CIO do?

Turn your world upside down◦ partner with other IT and business leaders◦ expand your research base e.g. Gartner (IT),

industry related material (business innovation) Assess whether your organisation needs a

digital strategy. Digital context, opportunities, threats, gaps,

capabilities and synergies. The IT strategy may need to be extended to

create a base for digital strategy.

What can the CIO do?

Redefine the role of the CIO and the IT service offering ◦ get IT right ◦ add a new delivery mode (add bimodal mode of

delivery) ◦ create partnerships – internally and externally◦ build multidisciplinary teams ◦ extend governance to accommodate digital and

define new metrics ◦ define roles and responsibilities and acquire new

skills ◦ bring back the CIO’s killer list - legacy

modernisation◦ lead the development of new business processes or

refine existing business processes

What can the CIO do?

Creating a new world order

The CIO must lead or participate in the organisation’s digital journey.

CIOs need to reposition themselves and the IT organisation as trusted advisors to the business and create both internal and external partnerships in order to deliver digital solutions.

Governance must be extended to accommodate digital initiatives.

Use technology innovation to create business demand.

Create a new world order

Let’s get digital