CAUDIT | - Deakin FreelancingHUB library...masquerading as a boutique freelancing consultancy Students “work” in the FreelancingHUB, for a real client, working on a real business

Deakin University CRICOS Provider Code: 00113B

v delighting students and clients, the nexus between academia and professional services

Deakin FreelancingHUB

Deakin University CRICOS Provider Code: 00113B

Pro Vice-Chancellor Professor Dineli Mather

Associate Professor Jamie MustardDirector Deakin FreelancingHUB

Emma Simpfendorfer

Graduate Employment Division

Deakin University CRICOS Provider Code: 00113B

Who we are…

What it is…

How it works…

What they said…

Where its going…

Deakin University CRICOS Provider Code: 00113B

for student satisfaction in Victoria

#1 University

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* Australian Graduate Survey 2010–2015Graduate Outcomes Survey 2016–2018 (GOS)Quality Indicators for Learning and Teaching (QILT)

in Victoria < 50 years old for the 5th year

#1 University

* Times Higher Education Young University Rankings 2018

of universities, globally

Top 1%

* ARWU Rankings 2018

Deakin University CRICOS Provider Code: 00113B

4 + 1 Campuses

4 Faculties

14 Schools/departments

8 Research Institutes

10 Strategic Research Centres

24 Research Centres

40 000 EFTSL (60 000 enrolments)

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Deakin University CRICOS Provider Code: 00113B

eSolutionsInternal service provider/partner (ICT)

Operating budget ~ $64M

~ 400 staff with a footprint on each campus

Infrastructure, systems, applications,

2 primary data centres

Project Management, Change Management,

Vendor Management6

Deakin University CRICOS Provider Code: 00113B

Commercial fisherman

Aquarist

Scientific diver

Naval Officer

Archaeologist

Safari consultant

…IT Professional…with a complex tool box

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Deakin University CRICOS Provider Code: 00113B

What is the FreelancingHUB?

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Deakin University CRICOS Provider Code: 00113B

A unique work integrated learning (WIL) program successfully masquerading as a boutique freelancing consultancy

Students “work” in the FreelancingHUB, for a real client, working on a real business problem and delivering creative, bespoke solutions, whilst gaining academic credit and valuable skills for the workforce

Principally NFPs, aid organisations, social justice enterprise

One FreelancingHUB, two chapters + cloud

Deakin FreelancingHUB

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Deakin University CRICOS Provider Code: 00113B

How does the FreelancingHUB work?

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Deakin University CRICOS Provider Code: 00113B

Eligibility criteria (academic may be deciding factor)

Formal application process for participants (UG + PG)

includes resume benchmark score + video bio

Selection interview and “matching” – cross disciplinary teams

~ 20% “success”, feedback at every stage = value for students

(T1, 2019, 500 applications for 90 places)

Formal offer and agreement

Deakin FreelancingHUB - student

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Deakin University CRICOS Provider Code: 00113B

Eligibility criteria (academic may be deciding factor)

Formal application process for participants (UG + PG)

includes resume benchmark score + video bio

Selection interview and “matching” – CROSS DISCIPLINARY TEAMS

~ 20% “success”, feedback at every stage = value for students

(T1, 2019, 500 applications for 90 places)

Formal offer and agreement

Deakin FreelancingHUB - student

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CROSS DISCIPLINARY TEAMS

Deakin University CRICOS Provider Code: 00113B

WIL unit - students set their own learning objectives as part of

their assessment, they they work towards meeting those goals

when doing their placement

Academic supervisor + workplace coach / mentor

Deakin FreelancingHUB - student

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Deakin University CRICOS Provider Code: 00113B

Project / problem eligibility criteria (fit)

Loosely defined problem statement

we encourage the students to “fall in love with the problem”

Host availability and expectations for duration of project

Formal offer and agreement

Deakin FreelancingHUB – “host” client

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Deakin University CRICOS Provider Code: 00113B

Suitability for program

industry experience and contact hours availability for duration

what can they bring?

Expectations on coach/mentor, assessment reports

Formal offer agreement

Deakin FreelancingHUB – coach / mentor

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Deakin University CRICOS Provider Code: 00113B

Induction – Deakin Downtown

Dedicated space for FreelancingHUB

Professional standards (dress, conduct, correspondence)

Tools and processes (Agile-influenced)

Deakin FreelancingHUB – the mechanics

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Client EndWeek 10

StartWeek 1 Client

Deakin University CRICOS Provider Code: 00113B

City of Greater Bendigo

First Peoples’ Health & Wellbeing

Western Chances

Lighthouse Foundation

Lifesaving Victoria

Melbourne Affordable Psychology (MAP)

Deakin FreelancingHUB – clientele

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Victorian Parliament

Communities that Care (Royal Children’s Hospital)

Dingo Foundation

Box Hill Golf Club

Cycling Victoria

Eastern Volunteers

Jinta Sport

Eildon Park Tennis Club

Good Shepherd

Yarriambiack Shire -YCHANGe Project

Wildlife VIC

Forrest Victoria

DonCare

Bluebird

Hobsons Bay Wetlands Centre

Salvation Army

Speakers Bank

ACRE (Australian Centre for Rural Entrepreneurship)

Deakin University CRICOS Provider Code: 00113B

City of Greater Bendigo

First Peoples’ Health & Wellbeing

Western Chances

Lighthouse Foundation

Lifesaving Victoria

Melbourne Affordable Psychology (MAP)

Deakin FreelancingHUB – exemplars

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Victorian Parliament

Communities that Care (Royal Children’s Hospital)

Dingo Foundation

Box Hill Golf Club

Cycling Victoria

Eastern Volunteers

Jinta Sport

Eildon Park Tennis Club

Good Shepherd

Yarriambiack Shire -YCHANGe Project

Wildlife VIC

Forrest Victoria

DonCare

Bluebird

Hobsons Bay Wetlands Centre

Salvation Army

Speakers Bank

ACRE (Australian Centre for Rural Entrepreneurship)

Victorian Parliament

Forrest Victoria

Deakin University CRICOS Provider Code: 00113B

2014 Victorian State election> young adult electorate disengaged

Workshops with Foundation

for Young Australians

Deakin students – developed

digital engagement strategy

Deakin FreelancingHUB – VIC Parliament

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International Studies

Communications & Media

Business Administration

MBAArts

Accounting & International

Finance

Deakin University CRICOS Provider Code: 00113B

https://www.parliament.vic.gov.au/about/news/3901-deakin-thinkers-work-on-youth-blueprint

Deakin FreelancingHUB – VIC Parliament

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Image courtesy of Google Maps

Deakin FreelancingHUB – Forrest (VIC)

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Deakin University CRICOS Provider Code: 00113B

Forrest Neighbourhood House

NBN nearby

Adult digital literacy program

What’s the “real” problem?

Deakin FreelancingHUB – Forrest (VIC)

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Deakin University CRICOS Provider Code: 00113B

Technical-ish

Negotiation & compromise

Presentation

The “art” of chatting

Deakin FreelancingHUB – Forrest (VIC)

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Law

Public Health

Business Administration

(MBA)Arts

IT (UG & PG)

Deakin University CRICOS Provider Code: 00113B

Deakin FreelancingHUB – the numbers

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2016

2017

2018

2019

T1 T2 T3

12Projects

91Student

14Projects

100Student

4Projects

21Student

6Projects

36Student

2Projects

12Student

THINK TIME…

5Projects

40Student

11Projects

65Student

13Projects

90Student

TBA…

Deakin University CRICOS Provider Code: 00113B

What did the students say?

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Deakin University CRICOS Provider Code: 00113B

“…I loved meeting new people, being challenged across the

duration of the placement, meeting client needs and changing

perspectives and research appropriately, as well as working as part

of a likeminded team who produced something to be really proud

of in the end!...”- Rebecca (Bachelor of Food and Nutrition Sciences)

Deakin FreelancingHUB – testimonials

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Deakin University CRICOS Provider Code: 00113B

“…Having previously never worked with a client before, I have

been challenged in ways that have enriched my studies and

pushed me to work at gaining independence in a professional

work environment…”Sarah - Bachelor of Creative Arts (Animation and Motion Capture)

Deakin FreelancingHUB – testimonials

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Deakin University CRICOS Provider Code: 00113B

“…Both Project Managers did an excellent job with their team and the

organisation. The communication in particular was very good,

ensuring we were all on the same page and clear about how the

project was progressing and different roles and responsibilities. The

team of interns were very well matched to the project and provided a

fantastic outcome, especially in such a short timeframe...”Dr Bernadette Matthews, Principal Research Associate, Lifesaving VIC

Deakin FreelancingHUB – testimonials

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Deakin University CRICOS Provider Code: 00113B

“…The outcomes of the project actually was beyond our expectations.

The students did a remarkable job to come up with various business

solutions that as an organisation we did not consider. Working with

the students brought…diversity into the project… different area of

expertise, knowledge and approach to the project. It was refreshing to

see how such diversity had brought about some fabulous minds and

solutions in a fresh new way…” Maja Vranjkovic, Ostara Australia

Deakin FreelancingHUB – testimonials

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Deakin University CRICOS Provider Code: 00113B

Key takeaway…

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Deakin University CRICOS Provider Code: 00113B

The main outcome is to help students prepare for employment.

Best thing students can do to secure employment is to get relevant

professional experience

Numerous examples of students who have leveraged off the HUB to

get a job

This is through project managers’ networks, coaching students before

interviews and assisting with the hidden job market

Deakin FreelancingHUB – key takeaway

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Deakin University CRICOS Provider Code: 00113B

v delighting students and clients, the nexus between academia and professional services

@toby_durden

Deakin FreelancingHUB