Deakin University CRICOS Provider Code: 00113B v delighting students and clients, the nexus between academia and professional services Deakin FreelancingHUB
Deakin University CRICOS Provider Code: 00113B
v delighting students and clients, the nexus between academia and professional services
Deakin FreelancingHUB
Deakin University CRICOS Provider Code: 00113B
Pro Vice-Chancellor Professor Dineli Mather
Associate Professor Jamie MustardDirector Deakin FreelancingHUB
Emma Simpfendorfer
Graduate Employment Division
Deakin University CRICOS Provider Code: 00113B
Who we are…
What it is…
How it works…
What they said…
Where its going…
Deakin University CRICOS Provider Code: 00113B
for student satisfaction in Victoria
#1 University
4
* Australian Graduate Survey 2010–2015Graduate Outcomes Survey 2016–2018 (GOS)Quality Indicators for Learning and Teaching (QILT)
in Victoria < 50 years old for the 5th year
#1 University
* Times Higher Education Young University Rankings 2018
of universities, globally
Top 1%
* ARWU Rankings 2018
Deakin University CRICOS Provider Code: 00113B
4 + 1 Campuses
4 Faculties
14 Schools/departments
8 Research Institutes
10 Strategic Research Centres
24 Research Centres
40 000 EFTSL (60 000 enrolments)
5
Deakin University CRICOS Provider Code: 00113B
eSolutionsInternal service provider/partner (ICT)
Operating budget ~ $64M
~ 400 staff with a footprint on each campus
Infrastructure, systems, applications,
2 primary data centres
Project Management, Change Management,
Vendor Management6
Deakin University CRICOS Provider Code: 00113B
Commercial fisherman
Aquarist
Scientific diver
Naval Officer
Archaeologist
Safari consultant
…IT Professional…with a complex tool box
7
Deakin University CRICOS Provider Code: 00113B
What is the FreelancingHUB?
8
Deakin University CRICOS Provider Code: 00113B
A unique work integrated learning (WIL) program successfully masquerading as a boutique freelancing consultancy
Students “work” in the FreelancingHUB, for a real client, working on a real business problem and delivering creative, bespoke solutions, whilst gaining academic credit and valuable skills for the workforce
Principally NFPs, aid organisations, social justice enterprise
One FreelancingHUB, two chapters + cloud
Deakin FreelancingHUB
9
Deakin University CRICOS Provider Code: 00113B
How does the FreelancingHUB work?
10
Deakin University CRICOS Provider Code: 00113B
Eligibility criteria (academic may be deciding factor)
Formal application process for participants (UG + PG)
includes resume benchmark score + video bio
Selection interview and “matching” – cross disciplinary teams
~ 20% “success”, feedback at every stage = value for students
(T1, 2019, 500 applications for 90 places)
Formal offer and agreement
Deakin FreelancingHUB - student
11
Deakin University CRICOS Provider Code: 00113B
Eligibility criteria (academic may be deciding factor)
Formal application process for participants (UG + PG)
includes resume benchmark score + video bio
Selection interview and “matching” – CROSS DISCIPLINARY TEAMS
~ 20% “success”, feedback at every stage = value for students
(T1, 2019, 500 applications for 90 places)
Formal offer and agreement
Deakin FreelancingHUB - student
12
CROSS DISCIPLINARY TEAMS
Deakin University CRICOS Provider Code: 00113B
WIL unit - students set their own learning objectives as part of
their assessment, they they work towards meeting those goals
when doing their placement
Academic supervisor + workplace coach / mentor
Deakin FreelancingHUB - student
13
Deakin University CRICOS Provider Code: 00113B
Project / problem eligibility criteria (fit)
Loosely defined problem statement
we encourage the students to “fall in love with the problem”
Host availability and expectations for duration of project
Formal offer and agreement
Deakin FreelancingHUB – “host” client
14
Deakin University CRICOS Provider Code: 00113B
Suitability for program
industry experience and contact hours availability for duration
what can they bring?
Expectations on coach/mentor, assessment reports
Formal offer agreement
Deakin FreelancingHUB – coach / mentor
15
Deakin University CRICOS Provider Code: 00113B
Induction – Deakin Downtown
Dedicated space for FreelancingHUB
Professional standards (dress, conduct, correspondence)
Tools and processes (Agile-influenced)
Deakin FreelancingHUB – the mechanics
16
Client EndWeek 10
StartWeek 1 Client
Deakin University CRICOS Provider Code: 00113B
City of Greater Bendigo
First Peoples’ Health & Wellbeing
Western Chances
Lighthouse Foundation
Lifesaving Victoria
Melbourne Affordable Psychology (MAP)
Deakin FreelancingHUB – clientele
17
Victorian Parliament
Communities that Care (Royal Children’s Hospital)
Dingo Foundation
Box Hill Golf Club
Cycling Victoria
Eastern Volunteers
Jinta Sport
Eildon Park Tennis Club
Good Shepherd
Yarriambiack Shire -YCHANGe Project
Wildlife VIC
Forrest Victoria
DonCare
Bluebird
Hobsons Bay Wetlands Centre
Salvation Army
Speakers Bank
ACRE (Australian Centre for Rural Entrepreneurship)
Deakin University CRICOS Provider Code: 00113B
City of Greater Bendigo
First Peoples’ Health & Wellbeing
Western Chances
Lighthouse Foundation
Lifesaving Victoria
Melbourne Affordable Psychology (MAP)
Deakin FreelancingHUB – exemplars
18
Victorian Parliament
Communities that Care (Royal Children’s Hospital)
Dingo Foundation
Box Hill Golf Club
Cycling Victoria
Eastern Volunteers
Jinta Sport
Eildon Park Tennis Club
Good Shepherd
Yarriambiack Shire -YCHANGe Project
Wildlife VIC
Forrest Victoria
DonCare
Bluebird
Hobsons Bay Wetlands Centre
Salvation Army
Speakers Bank
ACRE (Australian Centre for Rural Entrepreneurship)
Victorian Parliament
Forrest Victoria
Deakin University CRICOS Provider Code: 00113B
2014 Victorian State election> young adult electorate disengaged
Workshops with Foundation
for Young Australians
Deakin students – developed
digital engagement strategy
Deakin FreelancingHUB – VIC Parliament
19
International Studies
Communications & Media
Business Administration
MBAArts
Accounting & International
Finance
Deakin University CRICOS Provider Code: 00113B
https://www.parliament.vic.gov.au/about/news/3901-deakin-thinkers-work-on-youth-blueprint
Deakin FreelancingHUB – VIC Parliament
20
Image courtesy of Google Maps
Deakin FreelancingHUB – Forrest (VIC)
21
Deakin University CRICOS Provider Code: 00113B
Forrest Neighbourhood House
NBN nearby
Adult digital literacy program
What’s the “real” problem?
Deakin FreelancingHUB – Forrest (VIC)
22
Deakin University CRICOS Provider Code: 00113B
Technical-ish
Negotiation & compromise
Presentation
The “art” of chatting
Deakin FreelancingHUB – Forrest (VIC)
23
Law
Public Health
Business Administration
(MBA)Arts
IT (UG & PG)
Deakin University CRICOS Provider Code: 00113B
Deakin FreelancingHUB – the numbers
24
2016
2017
2018
2019
T1 T2 T3
12Projects
91Student
14Projects
100Student
4Projects
21Student
6Projects
36Student
2Projects
12Student
THINK TIME…
5Projects
40Student
11Projects
65Student
13Projects
90Student
TBA…
Deakin University CRICOS Provider Code: 00113B
What did the students say?
25
Deakin University CRICOS Provider Code: 00113B
“…I loved meeting new people, being challenged across the
duration of the placement, meeting client needs and changing
perspectives and research appropriately, as well as working as part
of a likeminded team who produced something to be really proud
of in the end!...”- Rebecca (Bachelor of Food and Nutrition Sciences)
Deakin FreelancingHUB – testimonials
26
Deakin University CRICOS Provider Code: 00113B
“…Having previously never worked with a client before, I have
been challenged in ways that have enriched my studies and
pushed me to work at gaining independence in a professional
work environment…”Sarah - Bachelor of Creative Arts (Animation and Motion Capture)
Deakin FreelancingHUB – testimonials
27
Deakin University CRICOS Provider Code: 00113B
“…Both Project Managers did an excellent job with their team and the
organisation. The communication in particular was very good,
ensuring we were all on the same page and clear about how the
project was progressing and different roles and responsibilities. The
team of interns were very well matched to the project and provided a
fantastic outcome, especially in such a short timeframe...”Dr Bernadette Matthews, Principal Research Associate, Lifesaving VIC
Deakin FreelancingHUB – testimonials
28
Deakin University CRICOS Provider Code: 00113B
“…The outcomes of the project actually was beyond our expectations.
The students did a remarkable job to come up with various business
solutions that as an organisation we did not consider. Working with
the students brought…diversity into the project… different area of
expertise, knowledge and approach to the project. It was refreshing to
see how such diversity had brought about some fabulous minds and
solutions in a fresh new way…” Maja Vranjkovic, Ostara Australia
Deakin FreelancingHUB – testimonials
29
Deakin University CRICOS Provider Code: 00113B
Key takeaway…
30
Deakin University CRICOS Provider Code: 00113B
The main outcome is to help students prepare for employment.
Best thing students can do to secure employment is to get relevant
professional experience
Numerous examples of students who have leveraged off the HUB to
get a job
This is through project managers’ networks, coaching students before
interviews and assisting with the hidden job market
Deakin FreelancingHUB – key takeaway
31
Deakin University CRICOS Provider Code: 00113B
v delighting students and clients, the nexus between academia and professional services
@toby_durden
Deakin FreelancingHUB