Buildwave BCLM/Violog Overview

2

The Business Centric Log

Management is a methodology that identifies events

critical to the systems based on

the business Violog is the software tool for

viewing, analyzing, and monitoring

those events

A Service and Product

Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

BCLM/Violog Platform

3Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

Value Proposition

View the Health of the SystemAlign IT with Business Goals and StrategiesBoost EfficienciesEnhance Customer ServiceImprove CommunicationMake Better Decisions

4Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

BCLM/Violog PlatformViolog gives the Executives the tools to:View the health of the systemsEnforce accountability of systems and operations

based on quantifiable resultsManage & track IT metrics based on the businessGain knowledge from historical visibilityDesign and monitor service level agreementsDevelop detailed business continuity plansGain insight to disaster recovery procedures

5Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

BCLM/Violog PlatformViolog gives the Support Manager the tools to: Increase cost effectivenessEnhance customer service Improve reporting to the executivesMaintain the health the systemsMake better decisionsGain insight of systems as related to the businessMonitor downtimesReceive alerts when systems begin to degrade

6Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

BCLM/Violog Platform

Violog gives the 1st Level Support the tools to:View and monitor the systemsBecome proactive instead of reactiveLook for deficiencies continuouslyTrouble shoot more efficiently and effectivelyRespond to questions fasterReduce possible downtimes and system

degradation

7Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

BCLM/Violog Platform

Violog gives the Developers the tools to:Perform deeper diagnostics Improve root causes analysisConduct what-if-scenariosDetermine the impact of system rolloutsMake events clearer based on the business’ needsMeasure the performance of the systems Integrate business data into event context

8Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

Understanding your Systems and Business

9Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

10

Bene

fit to

the

Com

pany

Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

Conclusion

11Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

Contact Information

12Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.