Buildwave BCLM/Violog Overview
Jan 27, 2015
Improve Your Business by Viewing and Understanding the Hidden Information Locked in Your Systems
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2
The Business Centric Log
Management is a methodology that identifies events
critical to the systems based on
the business Violog is the software tool for
viewing, analyzing, and monitoring
those events
A Service and Product
Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
BCLM/Violog Platform
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Value Proposition
View the Health of the SystemAlign IT with Business Goals and StrategiesBoost EfficienciesEnhance Customer ServiceImprove CommunicationMake Better Decisions
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BCLM/Violog PlatformViolog gives the Executives the tools to:View the health of the systemsEnforce accountability of systems and operations
based on quantifiable resultsManage & track IT metrics based on the businessGain knowledge from historical visibilityDesign and monitor service level agreementsDevelop detailed business continuity plansGain insight to disaster recovery procedures
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BCLM/Violog PlatformViolog gives the Support Manager the tools to: Increase cost effectivenessEnhance customer service Improve reporting to the executivesMaintain the health the systemsMake better decisionsGain insight of systems as related to the businessMonitor downtimesReceive alerts when systems begin to degrade
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BCLM/Violog Platform
Violog gives the 1st Level Support the tools to:View and monitor the systemsBecome proactive instead of reactiveLook for deficiencies continuouslyTrouble shoot more efficiently and effectivelyRespond to questions fasterReduce possible downtimes and system
degradation
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BCLM/Violog Platform
Violog gives the Developers the tools to:Perform deeper diagnostics Improve root causes analysisConduct what-if-scenariosDetermine the impact of system rolloutsMake events clearer based on the business’ needsMeasure the performance of the systems Integrate business data into event context
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Understanding your Systems and Business
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10
Bene
fit to
the
Com
pany
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Conclusion
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Contact Information
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