Body language

Body Language

DESINGED BY Sunil KumarResearch Scholar/ Food Production FacultyInstitute of Hotel and Tourism Management,MAHARSHI DAYANAND UNIVERSITY, ROHTAKHaryana- 124001 INDIA Ph. No. 09996000499email:  skihm86@yahoo.com , balhara86@gmail.com  linkedin:- in.linkedin.com/in/ihmsunilkumarfacebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com 

Territory

Intimate Touching 6-18”

Personal Close -1½ to

2½ feet Far - 2½ to 4 ½

feet

Social Close 4-7 feet Far - 7-12 feet

Public Close - 12-25

feet Far - 25 feet or

greater

Different Cultures ...

A crowded culture

What is your private space?

When you invade my space

Reactions to an invasion of your space Feel troubled Get defensive Become

aggressive Retaliate

Masks We Wear

Public Masks Public smile Clothing Putting on my face

Extended territory On the road At work

Can we drop masks?

Jockeying for position

Inclusive - Non-inclusive How you include/exclude others in a group

Parallel body positions Will position yourselves to relate to each

other Side by side are neutral Facing means people are involved

Congruence-incongruence Groups that imitate each other

Looking

How long do you look? Staring- dehumanizes or challenges Glances - socially acceptable timing Appraisal- may indicate interest

Do you look when you talk?Do you look when you listen?

‘What often happens in any relationship is that language itself becomes a mask and a means of clouding and confusing the relationship. If thespoken language is stripped away and the onlycommunication left is body language, the truthwill find some way of poling through. Spokenlanguage itself is a great obscurer”

Body LanguageBody Language, Julius Fast, MJF books, 1970.

Actions Speak Louder than Words?

Misinterpretation = Trouble??

Lost business Lack of animation =

lack of interest? US tendency to get

right to business

Troubles

Conflict with peers

• Different work styles• Wrong assumptions

Trouble….

Misinterpretation of signals Can be BIG

trouble Legal trouble Do you know

how to act or are you confused?

Do you know what you are saying?