BAM, BI & KPIs: 3 Ultimate Tools for Operational Efficiency

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BAM, BI & KPIs: 3 Ultimate Tools for

Operational Efficiency

04/13/2023 2

WELCOME: MEET YOUR HOSTS

Ronak Services

Vivecca Marketing

AGENDA

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Bonita Open Solution Overview

What to Monitor and Why

Examples of High Priority Use Cases

Live Demo of BAM & Reporting

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BONITASOFT SUBSCRIPTIONS

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• Custom profiles

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BAM, BI & KPIs-What to monitor and why

BUSINESS ACTIVITY MONITORING DEFINED

The processes and technologies that enhance situation

awareness and enable analysis of critical

business performance indicators based on real-

time data.

WHY BAM

Runtime information about the business

Allows real-time analysis of the processes

Shows bottlenecks and unreliable tasks

Measures time of each task

Provides tools to visualize all that information.

BAM provides:

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ACHIEVING REAL-TIME KPIS

• Low latency–KPIs against operational systems–KPIs from data derived under Change Data Capture

(CDC) from source systems via Logs, Timestamps, Triggers, etc. with ETL for Data Warehouse

• Super low latency:– Complex Event Processing

WHAT CAN BE MONITORED (KPIS)

Number of steps open

Number of finished cases

Average step pending time

Number of cases started between dates

SCENARIOS

Tracking server statistics

Auditing

Fault detection

OTHER SCENARIOSMonitoring Hiring Processes for Human Resources

Demo Overview

HOW TO GENERATE A REPORT FROM DATA

Design a report template

Upload or remove a report template

Generate a report

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BAM REPORTSEasy Installation & Insightful KPIs

Live Demo! -How to generate a

report from data-BAM Reports in

User XP

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YOUR QUESTIONS ANSWERED

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