BAM, BI & KPIs: 3 Ultimate Tools for Operational Efficiency 1
Jun 10, 2015
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BAM, BI & KPIs: 3 Ultimate Tools for
Operational Efficiency
04/13/2023 2
WELCOME: MEET YOUR HOSTS
Ronak Services
Vivecca Marketing
AGENDA
13/04/2023 3
Bonita Open Solution Overview
What to Monitor and Why
Examples of High Priority Use Cases
Live Demo of BAM & Reporting
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BAM, BI & KPIs-What to monitor and why
BUSINESS ACTIVITY MONITORING DEFINED
The processes and technologies that enhance situation
awareness and enable analysis of critical
business performance indicators based on real-
time data.
WHY BAM
Runtime information about the business
Allows real-time analysis of the processes
Shows bottlenecks and unreliable tasks
Measures time of each task
Provides tools to visualize all that information.
BAM provides:
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ACHIEVING REAL-TIME KPIS
• Low latency–KPIs against operational systems–KPIs from data derived under Change Data Capture
(CDC) from source systems via Logs, Timestamps, Triggers, etc. with ETL for Data Warehouse
• Super low latency:– Complex Event Processing
WHAT CAN BE MONITORED (KPIS)
Number of steps open
Number of finished cases
Average step pending time
Number of cases started between dates
SCENARIOS
Tracking server statistics
Auditing
Fault detection
OTHER SCENARIOSMonitoring Hiring Processes for Human Resources
Demo Overview
HOW TO GENERATE A REPORT FROM DATA
Design a report template
Upload or remove a report template
Generate a report
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BAM REPORTSEasy Installation & Insightful KPIs
Live Demo! -How to generate a
report from data-BAM Reports in
User XP
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YOUR QUESTIONS ANSWERED
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