Art of conversation

The Art of Conversation: All of us are smarter than any of us

The Art of Conversation: All of us are smarter than any of us

Keith De La RueKeith De La Ruehttp://www.flickr.com/photos/dragunsk/

Conversationdoesn't just reshuffle the cards: it creates new cards – Theodore Zeldin

http://www.flickr.com/photos/36238874@N02/

Prepare to change

What we say shapes what we do

Prepare to change

What we say shapes what we do

Conversation is creativeConversation is creative

Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010

Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010

Collective intelligence

SensitivitySensitivity

http://www.flickr.com/photos/36238874@N02/

EqualityEquality

Women and conversationWomen and conversation

More sensitivityMore sensitivityhttp://www.flickr.com/photos/cmi_managers/

The IdeaMonopoly?

Not a top-down business meeting

http://www.flickr.com/photos/http2007/

Conversation and innovation

Progress is more about one door leading to another door - Steven Johnson, Where Good Ideas Come From

Sharing and recombining ideas-> Conversation

http://www.flickr.com/photos/mansionwb/

The adjacent possibleThe adjacent possible

http://www.flickr.com/photos/gastev/

… Don’t isolate the genius in the laboratory!

… Don’t isolate the genius in the laboratory!

http://www.flickr.com/photos/the_luna/

Friends with cognitive benefits - Ybarra et al, 2010Friends with cognitive benefits - Ybarra et al, 2010

Talking to others can improve individual mental function

Talking to others can improve individual mental function

Brief, friendly conversationsImprove executive function – Working memory, focus

http://www.flickr.com/photos/elsie/

Put yourself in other shoesPut yourself in other shoes http://www.flickr.com/photos/zoonabar/

Get people together in conversationGet people together in conversation

http://www.flickr.com/photos/MrTopf/

CommunityCommunity

Conversations for knowledge sharingand innovation – the café concept

http://www.flickr.com/photos/stephanridgway/

Conversational toolsConversational tools

http://www.flickr.com/photos/44709316@N03/

Microblogging

http://www.yammer.com/

Networking, awareness, chat

http://www.facebook.com/smcmelb

http://ozcollab.com/

Facing complexity in organisationsEngaging people

Facing complexity in organisationsEngaging people

http://www.flickr.com/photos/odreiuqzide/

The meeting test

• Have we all been introduced?• Is everyone open and willing to change?• Are we all taking equal turns?• Is the talk friendly and constructive?• Do we have sufficiently diverse viewpoints?

http://www.flickr.com/photos/frankenhut/

Let’s talk about it…

The Art of ConversationThomson-Reuters Online Currents(2011) 25 OLC 55 – April

Let’s talk about it…

The Art of ConversationThomson-Reuters Online Currents(2011) 25 OLC 55 – April

@kdelarue 0418 51 7676

keith@delarue.nethttp://acknowledgeconsulting.com/