An Overview of Library 2.0
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An Overview of
Library 2.0
Janie HermannPrinceton Public Library
jhermann@princetonlibrary.org
LIS651: Introduction to Information Professions
Monday November 26th
Outline Web 2.0 reviewed
Library 2.0 in theory
Library 2.0 in practice
Discussion
Web 2.0 is…
A Social, Collaborative Web, defined by trends and sites such as:
Blogs/RSS - Wikis - Podcasts – Tagging Social software – Facebook - MySpace - de.licio.us - furl - Flickr - IM – lastfm - Folksonomies - Mashups
Web 2.0 is …
The Read/Write Web Participatory and Social Information consumers and contributors are
often one in the same
But what does this really mean?
The Machine is Us/ing Us
http://youtube.com/watch?v=NLlGopyXT_g
Why were YOU chosen by TIME?
… because 2006 was a “story about community and collaboration on a scale never seen before. It's about the cosmic compendium of knowledge Wikipedia and the million-channel people's network YouTube and the online metropolis MySpace. It's about the many wresting power from the few and helping one another for nothing and how that will not only change the world, but also change the way the world changes.”
Website Traffic Graph comparing myspace.com, youtube.com and
flickr.com
Tim O’Reilly’s Concise Explanation
Source: http://www.oreilly.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
The Web as Platform
Virtual ApplicationsMash-UpsRecombinationsUser-Generated AppsPerpetual BetaOnline StorageOnline Office Suites
Harnessing the Hive
Wikis
Folksonomies
User- Based Tagging
The Wisdom of the Crowds
Bottom up Classification Schemes
Photo by dotpolkaSource: http://www.flickr.com/photos/dotpolka/7938665/
Library 2.0: The Origins Term coined by Michael Casey in October
2005 on his blog Library Crunch Viewed as a “disruptive idea” Requires radical trust and innovation Willingness to accept constant state of
change as the new normal Not just technology – also customer service
and a new way of doing business
Not just a buzz phrase…Library 2.0 simply means making your library's space
(virtual and physical) more interactive, collaborative, and driven by community needs. Examples of where to start include blogs, gaming nights for teens, and collaborative photo sites. The basic drive is to get people back into the library by making the library relevant to what they want and need in their daily lives...to make the library a destination and not an
afterthought. Attribution: Sarah
Hougton-JanSource: http://librarianinblack.typepad.com/librarianinblack/
K.G. Schneider’s Concise Explanation
Source: Library 2.0 Cookbook at http://www.slideshare.net/tonywh/library-20-18639
Library 2.0 … Is a model for constant and purposeful
change. Empowers library users through
participatory, user-driven services. Seeks to improve service to current library
users while also reaching out to potential library users.
Source: Casey, Michael E. and Laura C. Savastinuk. Library 2.0: A Guide to Participatory Library Services. Medford, NJ: Information Today, 2007. (page 5)
Library 2.0 Buzz Words
Connections Communication Collaboration Cooperation
Change Contribution Community
Sailing the 7 C’s:
Transparency
Photo by Inversefunction
Source: http://www.flickr.com/photos/fluxus/8864477/
What prevents a library from being transparent? Barriers. Roadblocks. Inability to change. The culture of perfect. The transparent library contains three key elements: open communication, adapting to change, and scanning the horizon.
Attribution: Michael Casey & Michael Stephens -- Library Journal, 4/1/2007
Online at: http://www.libraryjournal.com/
Library 2.0 in PracticeA few generalized examples:
Blogs written by library staff
Flickr accounts showcasing events, etc. Presence on social networking sites RSS feeds and Comments/Tags in the Catalog Podcasts and Screencasts Wikis for reader’s advisory and subject guides Reference service by IM
Ann Arbor District Library
AADL’s web site is set up as a blog
Multiple staff members contribute
Comments are welcome
Content is current, relevant and open
Darien Public Library
Multiple Blogs for differing purposes
Updated frequently
Allows for feedback to the library’s Director
Updates about new building
Inclusive (Children, Teens, Readers, Viewers)
Connection to their Community
Princeton Public Library
The PPL Flickr account showcases programs, and events, acts as an archive for PR posters and so much more.
Bloomington Public Library
Many libraries are using flickr to chronicle expansions or new construction projects.
Librarians are creating Apps for catalog search and reference help.
Libraries are setting up profiles to attract users.
Librarians are using it for discussion and work within the profession.
Hennepin County Library
Hennepin County Library’s MySpace page, like most others, is geared towards teens
MySpace and Facebook reach out to the users.
Online presence no longer restricted to just the library’s official web site.
New York Public Library
RSS feeds push the library’s content to the user.
Feeds not just for blogs, but for events, new books, and alerts.
Live Oak Public Library
Tags and User Comments in Catalog improve access.
Live Oak Public Library is using LibraryThing tags.
They also have RSS feeds for when new materials are cataloged.
Podcasting and Screencasting
Podcasts can highlight special events and performances or include interviews with authors, etc.
Screencasts can give user friendly tours of databases and services.
St. Joseph County Public Library
A wiki is used by SJCPL to update their subjects guides easily and quickly.
Ohio State University Library
Instant Messaging for reference questions is becoming increasingly popular, especially at academic libraries.
Other Ideas Take the show on the road Reference by appointment Teens on the Library Board Advisory Panels Gaming Nights Coffee shops Improved hours
Library 2.0 is not just about technology …
In the good old days (prior to 1994) many of our customers had to
come to us. We were the only game in town. But I'm afraid that
our prior near-monopoly on information services made some of
us a bit too comfortable. We were able to get away with clunky
systems, restrictive policies, and unfriendly staff. Customers
didn't have much of a choice. Well, those days are gone, and
they're not coming back. That doesn't mean libraries don't have
a lot to offer, but it does mean we have to be much more aware
of the value that our customers place on convenience and
friendly service if we expect to remain relevant.
Attribution: Peter Bromberg
Source: http://librarygarden.blogspot.com
Library 2.0 is also…
Political Controversial Often met with resistance Fluid and changing (as it should be)
This is just the proveberial …
Tip
of the
Iceberg
Discussion Time …
and Questions
and Comments
and Feedback!
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