Adding Interactive Correspondence to Your Line of Business Systems

Post on 27-Jun-2015

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To be successful, organizations must quickly respond to individual customer needs and embrace new methods for delivering relevant, highly personalized, customer communications. This presentation explains the benefits of adding automated document generation to your line of business systems to create more targeted, relevant and timely correspondence.

Transcript

ADDING INTERACTIVE CORRESPONDENCE

TO YOUR LINE OF BUSINESS SYSTEMS

EMC Document SciencesEMC Document Sciences

1© Copyright 2012 EMC Corporation. All rights reserved.

Systems Drive CommunicationsSystems Drive Communications

2© Copyright 2012 EMC Corporation. All rights reserved.

Challenge

Add interactive correspondence capabilitiesAdd interactive correspondence capabilities

Incorporate into workflowIncorporate into workflowpp

Keep integration up-to-date Keep integration up-to-date

3© Copyright 2012 EMC Corporation. All rights reserved.

Interactive Document Editing

WEB SERVICES

INTERACTIVE DOCUMENT

EDITING

LINE OF BUSINESS SYSTEMS

EMC DOCUMENT SCIENCES

xPRESSIONxPRESSION

4© Copyright 2012 EMC Corporation. All rights reserved.

Basic Correspondence WorkflowBasic Correspondence Workflow

System Event

Publish & Distribute

Representative Template Data Collection

Data Aggregation

Customization Workflow

System Data

Report & Track

Customer Event

y

5© Copyright 2012 EMC Corporation. All rights reserved.

Interactive Correspondence with EMC Document Sciences xPressionwith EMC Document Sciences xPression

Tight integration with Line of Tight integration with Line of Business application

D t t l t d i d Document templates designed with industry standard tools f om Mic osoft and Adobefrom Microsoft and Adobe

Multichannel publish and distribution from a single template

– Print, archive, email, mobile

6© Copyright 2012 EMC Corporation. All rights reserved.

In the hands of your LOB users

PLACE

INTERACTIVE INTERACTIVE DOCUMENT

GENERATIONIN THE HANDS OF

LOB USERS

7© Copyright 2012 EMC Corporation. All rights reserved.

Learn MoreLearn More…

Contact Us• Email: docscience@emc.com

Download Information about xPression• http://web emc com/correspondence• http://web.emc.com/correspondence

Get Social To Stay Up To DateGet Social To Stay Up-To-Date• Like us on Facebook: www.facebook.com/EMCDocSciences• Follow us on Twitter: @EMC_DocSciences

8© Copyright 2012 EMC Corporation. All rights reserved.

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