ADDING INTERACTIVE CORRESPONDENCE TO YOUR LINE OF BUSINESS SYSTEMS EMC Document Sciences EMC Document Sciences 1 © Copyright 2012 EMC Corporation. All rights reserved.
Adding Interactive Correspondence to Your Line of Business Systems
Jun 27, 2015
To be successful, organizations must quickly respond to individual customer needs and embrace new methods for delivering relevant, highly personalized, customer communications. This presentation explains the benefits of adding automated document generation to your line of business systems to create more targeted, relevant and timely correspondence.
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ADDING INTERACTIVE CORRESPONDENCE
TO YOUR LINE OF BUSINESS SYSTEMS
EMC Document SciencesEMC Document Sciences
1© Copyright 2012 EMC Corporation. All rights reserved.
Systems Drive CommunicationsSystems Drive Communications
2© Copyright 2012 EMC Corporation. All rights reserved.
Challenge
Add interactive correspondence capabilitiesAdd interactive correspondence capabilities
Incorporate into workflowIncorporate into workflowpp
Keep integration up-to-date Keep integration up-to-date
3© Copyright 2012 EMC Corporation. All rights reserved.
Interactive Document Editing
WEB SERVICES
INTERACTIVE DOCUMENT
EDITING
LINE OF BUSINESS SYSTEMS
EMC DOCUMENT SCIENCES
xPRESSIONxPRESSION
4© Copyright 2012 EMC Corporation. All rights reserved.
Basic Correspondence WorkflowBasic Correspondence Workflow
System Event
Publish & Distribute
Representative Template Data Collection
Data Aggregation
Customization Workflow
System Data
Report & Track
Customer Event
y
5© Copyright 2012 EMC Corporation. All rights reserved.
Interactive Correspondence with EMC Document Sciences xPressionwith EMC Document Sciences xPression
Tight integration with Line of Tight integration with Line of Business application
D t t l t d i d Document templates designed with industry standard tools f om Mic osoft and Adobefrom Microsoft and Adobe
Multichannel publish and distribution from a single template
– Print, archive, email, mobile
6© Copyright 2012 EMC Corporation. All rights reserved.
In the hands of your LOB users
PLACE
INTERACTIVE INTERACTIVE DOCUMENT
GENERATIONIN THE HANDS OF
LOB USERS
7© Copyright 2012 EMC Corporation. All rights reserved.
Learn MoreLearn More…
Contact Us• Email: [email protected]
Download Information about xPression• http://web emc com/correspondence• http://web.emc.com/correspondence
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8© Copyright 2012 EMC Corporation. All rights reserved.
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