Transcript
Chatbots
What are chatbots?
Chatbots are computer programs, designed to answer questions or perform tasks in a conversational human style. They’re used to simulate human chat, in order to make dealing with technology feel more natural.
How do chatbots work?
Making a chatbot is more like script writing than usual software development.
All possible scenarios and prompts have to be mapped, alongside responses and the flow of expected conversations.
Why might chatbots be important?
For the first time ever, people are using messenger apps more than they are using social networks.
Chatbots can give brands a presence within messaging platforms, to interact and help customers at just the right moment.
What are the best chatbot examples?
Xiaoice a friendly bot that over 20 million people talk to http://bit.ly/28IRL6h (built by Microsoft)
BotlistA app store for bots https://botlist.co/
A bot to help schedule meetings https://x.ai/
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