Побудова ефективної команди - Андрій Бабала

Don't just call your employees a team, help them be one.

Team development

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerformingTips for Building A TEAMUse case 2 – UI team

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerformingTips for Building A TEAMUse case 2 – UI team

Use case 1 – “big” teamSize - 24-27 peopleOffices – IF, Lviv, Chernivtsy, Dnipro

PositiveHad 3 month initial trip to Lviv to build trustDemocratic management/good dialog with teamTeam buildsRotations

NegativeWrong team structureKept dependency on myself

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerformingTips for Building A TEAMUse case 2 – UI team

TeamA team is any group of people organized to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goals.

Team development stages

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerformingTips for Building A TEAMUse case 2 – UI team

FormingPoliteness, excitement, suspicion, fear, and anxiety

Individual roles and responsibilities are unclear

Attempts to define the mission

High dependence on leader

FormingDirective approach. Tell others what to do.

Help team members get to know one another

Clearly define purpose and tasks

Ground rules – everyone involved

Roles and responsibilities

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStorming

NormingPerformingTips for Building A TEAMUse case 2 – UI team

StormingImpatience, resistance, defensiveness, competition

High emotions, conflicts

Unrealistic goals

Little progress

StormingAcknowledge it with the team as a natural growing step

Communicate

Be accessible, but remain directive; sell, coach

Manage conflicts

Encourage openness, tolerance, and understanding

Review ground rules, improve

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNorming

PerformingTips for Building A TEAMUse case 2 – UI team

NormingReconciliation, relief, friendliness, trust, a sense of team spirit

Acceptance of the team, ground rules, roles

Conflicts are addressed and resolved

Respect for the leader

Big decisions are made by group

NormingAct as a team member, as leadership is strarting to be shared

Delegate some tasks

Recognize individual and group efforts

Monitor the Team

Give and receive constructive feedback

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerforming

Tips for Building A TEAMUse case 2 – UI team

PerformingIndependence, pro-activeness

Healthy system

Insights into processes

Loyalty and attachment to the team

Personal relationships

PerformingShare leadership between members

Guide from the side

Encourage group decision making

Improve skills

Celebrate

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerforming

Tips for Building A TEAMUse case 2 – UI team

Tips for Building A TEAMLay the foundation before you begin construction

Build dialogue, extinguish monologue

Monitor & Feedback

Give Public Praise

Support and coach Team Members

Tips for Building A TEAMShare The Burdens, Backing The Team

Help Team and each individuals grow

Do some teambuilding

Laugh together

Celebrate

AgendaUse case 1 – “big” teamWhat is a Team?Team development stagesFormingStormingNormingPerforming

Tips for Building A TEAMUse case 2 – UI team

UI team - FormingTeam3 Juniors, 1 Senior and 1 Tech Lead.

LeadProcess defined

UI team - StormingTeamSome team members resisted the processBad performance

LeadReviewed process with team againSmoothed conflictsDid personal meetings with some people

UI team - NormingTeamPerformance improvedFine with process again

LeadRemoved bottlenecks Started sharing leadership

UI team - PerformingTeamSome independencePersonal relationsKnowledge sharing

LeadGrowing plan

Questions?