CHAPTER 6 CUSTOMER SERVICE AND BEHAVIOR 1 CONCERNED WITH BEHAVIORAL STYLES Need to understand human behavioral style characteristics The more proficient you become own behavioral…
1. EDUCATING CLIENTSTO SAY YES 2. The Man from Del Monte he says YES! 3. ‘Why don’t you get it?’ 4. ‘You are always saying no’ 5. ‘I am having to do your job’…
1. TIME MANAGEMENT 2. WHY TIME MANAGEMENT? IT IS BASICALLY A SKILL THAT CAN BE ACQUIRED. IT IS NOT AN ART IT IS A USEFUL ABILITY TO BE PROFICIENT AT IN AN EVER INCREASINGLY…
Slide 1 Slide 2 The Importance of the Problem of Evil It is the only apparent proof of atheism It is universal It is not just a theoretical problem it is a practical problem…
Slide 1Adapted from Dr. James Lochner USRA & NASA/GSFC Sandra Sweeney, Joseph Petsko Perkiomen Valley School District, PA Slide 2 NewtonEinstein Slide 3 Our understanding…
Slide 1 Some of these slides are derived from Sherry Clark, A Gift of Fire; Prof. John Nestor, Lafayette College; Russell Gayle, UNC; H. Scott Matthews, Carnegie Mellon University,…
Slide 1 Slide 2 Definition: “Atonement” is the act needed to make a wrong relationship _____. Slide 3 Definition: “Atonement” is the act needed to make a wrong relationship…
After every sermon the most important question that every preacher should ask his audience is: Are you a Christian yet? Have you been baptized already in Jesus for the remission…
European Family Law Legal Constructs of Family Monday, 19th November 2007 Dr. Ian Curry-Sumner, Universiteit Utrecht Introduction What does the word âfamilyâ mean? Personal…