Business dot Template The CRM Eco-System www.company.com www.company.com 1 What is CRM? A business strategy that aims to understand, anticipate and manage the needs of a…
CHAPTER NO :01 CHAPTER NO :01 INTRODUCTION TO CRM WHAT IS CRM? CRM is the process of managing all aspects of interaction a company with its customer ,including prospecting…
University/Faculty Regulations Minimum attendance in class : 75% No plagiarism in report/academic work and writing (Merriam-Websterâs Collegiate Dictionary, Eleventh Edition,…