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Business Rethinking Growth in the Digitally Disrupted Age of the Customer

1. What is your Growth Strategy? 2. Growth strategy I 3. Growth strategy II 4. Opportunity or Threat? Digital Disruption 5. Drivers of Digital Disruption: 1. Mass Adoption…

Business Digital Disruption: 5 Steps to Accelerating Adoption of your Cloud Services

1. Cloud = IT TransformationInternally facingoperations automationCloud = Externally facingcustomer interactionsBusiness Transformation 2. Drivers of Digital Disruption:1.…

Business Understand the Customer

1. Dawning of the post-digital age 2. Adapt or die 3. New (Digitally Disrupted) Office 4. New (Digitally Disrupted) Lifestyles 5. BIG Opportunities 6. Seeing the (Digitally…

Business Cloud = Business Transformation

1. Accelerating Time to Revenue • Business/Offer strategy • Value proposition • Marketing Plan • Pricing and positioning • Communications campaigns • Training…

Business Achieving Growth: 5 Steps to Accelerating Adoption of your Cloud Services

1. Accelerating Time to Revenue Time to Market • • • • • • • • •Business/Offer strategy Value proposition Marketing Plan Pricing and positioning Communications…

Business Partner Roadmap

1. The world has changed? 2. 3“It is not the strongestof the species thatsurvive, nor the mostintelligent, but ratherthe one mostadaptable to change.”- Charles Darwin1809…

Business Customer Experience is the ultimate Competitive Advantage

1. SalesChannel Europe ©2012 All rights reservedwww.flickr.com/photos/maestropastelero/258000448 2. theProblem 3. Internally-focusedThinkingvs The End2End CustomerExperience…

Business The Buyer's Journey

1. The world has changed? 2. TwoQuestions? 3. 1. Reality or illusion?www.flickr.com/photos/tomwachtel/5765694718 4. 2. Opportunity or threat? www.flickr.com/photos/squeakywheel/252715820…

Business Achieving Competitive Advantage

1. Opportunity or Threat? 2. theProblem 3. Avoiding cloud-hypnosiswww.flickr.com/photos/fusionpanda/822788491 4. Cyber threats are . . . 5. You need to double your protection…

Business Collaborating in the Cloud with Lync

1. The world has changed? 2. Work has changed?www.flickr.com/photos/53558245@N02/4978362207 3. Technology has changed?www.flickr.com/photos/nationaalarchief/4193508328 4.…