1.eHoliday Recap: Predictions, Results and Lessons Learned Chuck Davis Chairman, Shopzilla2. PanelChuck Davis Chairman, Shopzilla Moderator Analysts Panelists Heather Dougherty…
CREATING VALUE FOR ONLINF, SHOPPERS: IIMIPLICAT'IONS FOR SATISFACTION AND LOYALTY Ean-Ju Lee, Chung-Ang Uniremidy Jeffrey W. Overby, Florida State University ABSTRACT…