Education Speech acts (requests & refusals)

1. SPEECH ACTS Requests & Refusals By Luis Carlos Lasso Montenegro 2. REQUESTER She/he may hesitate to make requests for fear of exposing a need or out of fear of possibly…

Business Angry Customers

1. Asserting Yourself with Angry Customers 2. Everyone has had to deal with an angry customer at least once. 3. Facing an angry person under any condition can be….. Intimidating…

Documents By: Kayla Kraeer. Kent State University in Ohio The shooting happened May 4, 1970 It was supposed...

Kent State Massacre Kent State Massacre By: Kayla Kraeer Background Kent State University in Ohio The shooting happened May 4, 1970 It was supposed to be a four day peaceful…