Documents Consumer as Stakeholder in Service Crises

Consumer as Stakeholder in Service Crises: Perspectives from Services Marketing Author(s): Steve Baron, Kim Harris and Dominic Elliott Reviewed work(s): Source: Risk Management,…

Documents 2004 bWorld Spring

In March, Günter Hirth arrived in the United States from Hanover, Germany, as part of the Fulbright Visiting Scholar Program that promotes mutual understanding between…