62 tips, strategies, ideas and quotes to help you and your team keep customers coming back. From loyalty and marketing expert Kevin Stirtz.

1. Tom Peters’ X25* Enthusiasm. Energy. Empathy. Execution. Excellence. Always. XAlways. ROCHE . ATHENS .11 January 2007 * In Search of Excellence1982-2007 2. F L O W E…

Linguistic Humor, and Language Play by Don L. F. Nilsen and Alleen Pace Nilsen 33 1 Funniness of a Text A text is funny if and only if the text is compatible (fully or in…

1. "Don't ask yourself what the world needs; ask yourself what makes you come alive. And then go and do that. Because what the world needs is people who have come…

1. “War has rules, mud wrestlinghas rules - politics has no rules.” -Ross Perot 2. The “online politicking 3.0” model Media technologies at the center of contemporaryformal…

1. Andrew L. Urich, J.D. Puterbaugh Professor ofEthics & Legal Studies Spears School of Business Oklahoma State University [email_address] www.andrewurich.com Applied…

1. Anxiety Anxiety is the dizziness of freedom. – Soren Kierkegaard 2. Attitude “Attitude is a little thing that makes a big difference.” – Unknown 3. Books “Books…

Slide 1Chapter 41 America Confronts the Post–Cold War Era 1992–2004 Slide 2 Presidential Campaign Debate, 1992 George Bush, Ross Perot, and Bill Clinton squared off at…

Slide 1An Introduction to Educational Testing and Measurement Concordia University CAI 5323 Assessment & Evaluation Kubiszyn, T. & G. Borich (2003). Educational Testing…

Slide 1The 1970s to the Present Chapters 29-32 Slide 2 Nixons Foreign Policy Détente – lessening of tensions Nixon and Henry Kissinger –Realpolitik –Balance of Power…