Documents A A A N C N U I N F O R M A T I O N T E C H N O L O G Y : IT OPERATIONS 1 Problem Management Jim...

Slide 1 A A A N C N U I N F O R M A T I O N T E C H N O L O G Y : IT OPERATIONS 1 Problem Management Jim Heronime, Manager, ITSM Program Tanya Friehauf-Dungca, Manager, Problem…

Documents Problem Management

Name of presentation Problem Management Jim Heronime, Manager, ITSM Program Tanya Friehauf-Dungca, Manager, Problem Management 2/17/11 A A A N C N U I N F O R M A T I O N…