1. The Value of OnlineVertical CommunitiesHelping MeaningfulCustomer Segments Succeedwww.customerengagement.com 2. What is a Vertical Community?• A vertical online community…
1. Social Media, Storytelling Daniel Edward Craig and theAuthor &Hospitality ConsultantInnkeeperPAII InnkeepingConference January 12, 2011 2. 1.About meOverview 2.What…
Omni-Channel Digital Strategy Tips and tools for an effective digital strategy 1 What is Omni-channel digital strategy Acquiring digital users from many channels - social,…