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Documents IBM Social Business, Joseph Preston

1.Joe Preston-Web Experienceand Social Business SoftwareOctober 2012Transforming the Business Environment:Becoming a Social Business © 2012 IBM Corporation2. IBM’s integrated…

Documents ICS321 – Management Information Systems Dr. Ken Cosh.

Slide 1 ICS321 – Management Information Systems Dr. Ken Cosh Slide 2 CRM  Customer Relationship Management “Managing the full range of customer relationship involves…