Documents Transitioning from cost center to service center

1. 1Transitioning From Cost CentertoService Center 2. 2Overview• History as a cost center• “Keeping the lights on”• Why we must transition• Benefits of a Service…

Education Outsource in haste - repent at leisure

1.My.ComMetrics.comComMetricsSession 23: Outsource in haste – repent at leisure http://www.slideshare.net/ComMetricsUniversityLatest version can be found here just before…